EDI/EDIINT/EDIfor TN packages are not loading

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1

Hi All

we are seeing this exception in the server logs

com/wm/edi/standard/tradacoms/TradacomsConfig
Caused by: java.lang.ClassNotFoundException: com.wm.edi.standard.tradacoms.TradacomsConfig

ISS.0055.0003E] Initialization of Java Service wm.b2b.editn:init failed due to error: com.wm.app.b2b.server.ServiceSetupException: java.lang.NoClassDefFoundError: com/wm/edi/standard/tradacoms/TradacomsConfig
[744]2015-07-08 09:19:55 GMT [ISS.0055.0003E] Initialization of Java Service wm.b2b.editn:init failed due to error: com.wm.app.b2b.server.ServiceSetupException: java.lang.NoClassDefFoundError: com/wm/edi/standard/tradacoms/TradacomsConfig
[743]2015-07-08 09:19:55 GMT [ISS.0055.0003E] Initialization of Java Service wm.b2b.editn:init failed due to error: com.wm.app.b2b.server.ServiceSetupException: java.lang.NoClassDefFoundError: com/wm/edi/standard/tradacoms/TradacomsConfig
[742]2015-07-08 09:19:54 GMT [ISS.0055.0003E] Initialization of Java Service wm.b2b.editn:init failed due to error: com.wm.app.b2b.server.ServiceSetupException: java.lang.NoClassDefFoundError: com/wm/edi/standard/tradacoms/TradacomsConfig
[741]2015-07-08 09:19:54 GMT [ISS.0055.0003E] Initialization of Java Service wm.b2b.editn:init failed due to error: com.wm.app.b2b.server.ServiceSetupException: java.lang.NoClassDefFoundError: com/wm/edi/standard/tradacoms/TradacomsConfig
[740]2015-07-08 09:19:53 GMT [ISS.0055.0003E] Initialization of Java Service wm.b2b.editn:init failed due to error: com.wm.app.b2b.server.ServiceSetupException: java.lang.NoClassDefFoundError: com/wm/edi/standard/tradacoms/TradacomsConfig
[739]2015-07-08 09:19:53 GMT [ISS.0055.0003E] Initialization of Java Service wm.b2b.editn:shutDown failed due to error: com.wm.app.b2b.server.ServiceSetupException: java.lang.NoClassDefFoundError: com/wm/edi/standard/tradacoms/TradacomsConfig
[738]2015-07-08 09:18:24 GMT [ISS.0055.0003E] Initialization of Java Service wm.b2b.editn:init failed due to error: com.wm.app.b2b.server.ServiceSetupException: java.lang.NoClassDefFoundError: com/wm/edi/standard/tradacoms/TradacomsConfig
[737]2015-07-08 09:18:24 GMT [ISS.0055.0003E] Initialization of Java Service wm.b2b.editn:init failed due to error: com.wm.app.b2b.server.ServiceSetupException: java.lang.NoClassDefFoundError: com/wm/edi/standard/tradacoms/Tr

Please let me know what could be the problem.

2

Hi Siva,

What is your IS/EDI Module version details?

Are you using Tradacoms in your integration and did it worked before or first time you noticed in the logs?

HTH,
RMG

3

Hi RMG,

Please find the details

IS version : 8.2.2

EDI Version : 8.0.1.0.31

atch History WmEDI WmEDIforTN
Names EDI_8.0_SP1_Fix26 EDI_8.0_SP1_Fix8

These are newly installed servers, it was working 2 days ago, suddenly started this error in one of among 4 servers.

other 3 servers are fine

we have copied the packages from other servers and deployed, restarted the server. but still issue persists.

i feel some class files are corrupted, please suggest how to fix this.

Warm Regards
Siva

4

check this file exists:
\packages\WmTN\code\jars\editn.jar

5

Yes can you check that and if it worked before anything changed in the file system folders or any env changes recently?

HTH,
RMG

6

Can you check which package is failing first?

The other packages most likely fail subsequently due to the failure of the first.
(This should be visible in the server.log: “package failed load”)

You can check the manifest.v3 files in the packages for declared dependencies to determine the load order of the packages. This information is also visible in the IS-Admin when clicking on the name of the packages in the Package Management page.

Regards,
Holger

7

The TRADACOMS mostly connect with WmEDIForTN package and make sure that jar does exist or may be missing for some reason

Here is the path
/packages/WmEDIforTN/code/jars/static/editn.jar

HTH,
RMG

8

Thanks all for the reply

i was debugging the issue and missed to reply to this thread, the suggested all jars by you are available, somehow it’s getting deleted automatically.

kindly suggest me what could be the reason for jars getting deleted automatically

9

Hi,

Not sure why it was deleted automatically but it shouldn’t.

Did you apply any EDI module fixes recently?

If this continuing to happen again please open a ticket with SAG support and troubleshoot it.

HTH,
RMG