i am using wm 712.
we receive EDI 850 and EDI 864 docs from our customers and we send them 997’s (FA) back. process of sending 997’s was done by creating TPA’s.
the control number (in both ISA and GS segments) in this 997 is taken from the respective inbound EDI documents (850 and 864). this is the present setting we had in the TPA control management.
the inbound EDI documents comes with same GS06 value (which actually contains the control number) so the outbound 997 goes with the same value. this results in duplicate GS06 values for 997, though they are for different inbound EDI documents. customer have problem in processing them as their system throwing exceptions as duplicates.
Customer doesnt have control over the EDI 850 and 864 docs control numbers so they want me to fix this issue.
i read through the EDI and TN docs and tried to change the way the control number gets generated. i found below three ways:
- from inbound doc
- sequential from ‘1’
- 9 digit random number
customer requested us to use methods 2 and start sequential number from some 1500 (example). so i tried to find where can i change this number, i thought that control number table in TN database has it, i updated that table respective to the sender/receiver/version/doc, but still the control number that got generated from TPA not following this sequence. i think there is some other place where i need to change this.
could you please use your expertise in this and provide me a solution.
please and thanks