Configuring Email Port

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1

Hi,

I am trying to configure the email port on the IS and get the following error.

“[ISS.0070.0021] Failed to start mailListener:pop3:username@servername: [ISS.0070.9003] Enable failed: Could not log into account username@servername”

I have tried looking up various documents and posts, but none help.

Any suggestions?

2

when you configure your email port, did you change values for User Name, writeEdit(‘view’, ‘user’, ‘ebanking.alert@b2b.nbb.be’);Password and Server fields? Looks like these contain default values, and are not configured.

3

Hi,

My email port is enabled in the dev environment but is refusing to enable in the beta environment throwing the error
“Failed to start EmailListener:imap:username@servername: [ISS.0070.9003] Enable failed: Could not log into account username@servername”

I’m using the exact configuration details of dev in beta yet, enabling is not happening. I checked that the wm server is able to ping to email server. Any inputs on ths issue will be greatly helpful. :frowning:

Thank you,
Ramya

4

Hi Ramya,

That could be because of the username and password. I had set the email Port very recently and I faced the same issue. The username I gave was wrong so i had the same issue. I have given the username and password of my mail client. If host name, username and password are good then the port will be enabled.

Thanks,
Sri.

5

It might be a contention issue, if both IS instances try to login to the same user account at the same time.

6

Hi Sri,

I’m sorry for the late response. But I would like to thank you for your response. The issue was due to some firewall in the beta and is resolved now.

Thanks,
Ramya:)

7

Hi Ramya,

I am also facing email port enable issue, Could you please suggest me.

8

Hi There,
which wM version you are on ? fix levels ? Share more details to further suggest.

Thanks,