Central Users library not getting initialized after webMethods upgrade

Hi All,

We are in a process of upgrading our current webMethods 7.1.3 implmentation to V8.2 SP2. Integration server upgrade was relatively very smooth but we are facing one issue with Central Users Configuration.

[POP.005.0040] Can not start CDS library because MWS upgrade did not complete yet

Even though we have completed MWS upgrade steps, it is still throwing the following error while startup:

Also, in central users configuration, we are getting the below exception:

[ISS.0024.0001E] Could not initialize User Manager.
[ISS.0024.0010C] Central User Manager initialization failed with error : null

com.webmethods.portal.system.PortalRuntimeException: null
at com.webmethods.portal.system.PortalSystem.main(PortalSystem.java:814)
at com.webmethods.sc.mws.MWSLibrary.init(MWSLibrary.java:241)
at com.wm.app.b2b.server.cds.CDSUserManager.initialize(CDSUserManager.java:162)
at com.wm.app.b2b.server.UserManager.jndiInit(UserManager.java:544)
at com.wm.app.b2b.server.ACLGroup$GroupLoader$GroupLoadingTask.run(ACLGroup.java:392)
at java.lang.Thread.run(Thread.java:662)

Any pointers with this error please?

We have already configured CentralUsers DB pool and when tested from IS Admin console, it reports successful connection.

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