Cannot find the insatlled widget in one application which is availbale in the another application

What product/components do you use and which version/fix level are you on?


Is your question related to the free trial, or to a production (customer) instance?


What are you trying to achieve? Please describe it in detail.

Cannot find the installed widget in one application which is available in the another application. Both applications are deployed in the tenant.
Below is trying to install widget on one dashboard in the application.

Below is installing widget on one dashboard in the another application.

Do you get any error messages? Please provide a full error message screenshot and log file.

Have you installed all the latest fixes for the products and systems you are using?


Doesn’t a custom widget need to be specifically added to the application for it to be available there?
Maybe it’s not been added.

If I understood correctly, The application builder has my widgets which means the collection of widgets that we installed to use in the building multiple dashboard applications.

As I mentioned the KPI trend widget which is available in one dashboard to add or use is not present in the another dashboard to use.

Application Builder makes it a different ball game to standard c8y app behaviour. Could it be that the app that Application builder created was done before the widget was put in the catalog? Are the other widgets available in the created app?

The new widgets are added to catlogue after the dashboard application is created. I want to add these new widgets to the dashboard application that was already created.

Maybe if you received the application/dashboard in Application Builder, it would be built with the new catalog of widgets available?

If you created application by providing context-path(friendly URL) then any widgets which are installed from widget-catalog after app creation will not be visible in the app. You can use “Install widget” button from top-right corner(available in dashboard) to install widget.

Please refer below screenshot for more details:


you can download KPI Trend widget binary from here

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