API Gateway, Unable to login : "Internal server error"

, , ,
1

Hi I have registered free forever instance. I can reach the dash board and can login to API gateway but unable to get into developer portal. When I click Open button from dash board, it give me message “internal server error”

Regards,

Hameed

2

Hi Hameed,

Can you try to start to open Developer Portal once again?
What is your tenant name?

Thanks,
Hari MG

3

Hi Hari,

Thanks for your email. I have tried it again but unfortunately no luck so far. My environment id is env589275 and username is hameed.rehman@cloud9networks.io

Regards,

Hameed

4

Hi Hameed.

Can you try to access Developer Portal now? If you are not able to access it from My Cloud dashboard, you can access it directly via Loading... url and click “Sign in with Software AG Cloud” button in Sign in page.

image
image1223×474 18.7 KB

Thanks,
Hari MG

5

Hi Hari,

Now it is accessible from the link you shared. Thanks for your support in resolving the issue.

Regards,

Hameed

6

Good to hear, Hameed… You are welcome!

Thanks,
Hari MG

7

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.