API Gateway Issues accesing API

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1

What product/components do you use and which version/fix level?

API Gateway 10.11

Are you using a free trial or a product with a customer license?

Product with customer license

What are trying to achieve? Please describe in detail.

I have a REST API defined in Integration Server in Green Zone and I am trying to expose the REST API via API Gateway in DMZ using reverse invoke.

I have configured port 16001 as external port and 16002 as the registration port in API Gateway. In the Integration Server, I have defined a Internal Port 16002.

Now when I using API portal to test the API using port 16001, the server keeps spinning and there are no information in the API Gateway logs. I am clueless about the place where the request is stuck.

Has any one implemented a simialr API Gateway set up? If so can you suggest if I a have missed some thing due to which the API is not accessed.

Do you get any error messages? Please provide a full error message screenshot and log file.

No Error Messages.

Have you installed latest fixes for the products

No fixes. It is a plain vanilla installation.

2

Hi Vallimeenal,
Few things you can try - please check if your API is accessible through clients like postman.
Also, if your API Portal is external please check for any firewall issues.

Regards.

3

Thanks Prabha. In my case API Portal and API Gateway are running on the same machine.I do not see any firewall problem as I am trying to access the API from with in the box. And the issue still persists.

Thanks
Vallimeenal.M

4

Hi All this issue is resolved by adding an internal server port in Gateway.
Thanks
Vallimeenal.M

5

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