Adding comment of approval task to an e-mail template

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1

Hi,

Whenever an approval task is rejected it is possible to add a comment - either mandatory or not - on why a particular task has been rejected. In my process, the next step is to send an e-mail to a recipient to inform him/her that his case has been rejected. A comment from the approval task has been filled in.

My question, is it possible to add that particular comment in an e-mail template. I cannot find anything on the wikipage. I also did some searching myself, but I could not find the correct field code to add the rejection comment to my e-mail template.

Thank you

2

Hi Colin,

The comment whatever is provided during approval or rejection can be seen in Activity history for that particular record. But that can not be included in a mail.

Thanks & Regards,
Arnab