AcitveTransfer 1015 Copy/Move action issue via SFTP

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1

Product/components used and version/fix level:

MFT Fix3

Detailed explanation of the problem:

Hello,
We upgraded to version 10.15 from 10.5 and installed Active Transfer latest fix WmMFT_10.15.0_Fix3 on new server. We noticed an issue with copy/move file to external SFTP location. We were
ActiveTransfer.log (14.6 KB)
able successfully route file to target location on 10.5 but getting error in 10.15 and noticed this behavior for few SFTP connections. Please see below screen shots and attached Active Transfer log file. Can someone please let me know if anyone faced this issue ?

10.5 Activity log:

image
image1660×200 38.5 KB

10.15 Activity log:

image
image1623×408 68.9 KB

Note: Implemented same solution using wM1015 native SFTP and it’s working.

2

Hello,

Below are the logs from target SFTP server. Please let me know if there is any setting I need to add on new 10.15 AT server.

07/05/2023 15:38:02 6529 [FuelFacs] Opening directory handle to ‘/FUELFACS/Manchester/’
07/05/2023 15:38:02 6529 Directory handle ‘/FUELFACS/Manchester/’ closed
07/05/2023 15:38:02 6529 [FuelFacs] Opening directory handle to ‘/FUELFACS/Manchester/’
07/05/2023 15:38:02 6529 Directory handle ‘/FUELFACS/Manchester/’ closed
07/05/2023 15:38:02 6529 [FuelFacs] Opening directory handle to ‘/FUELFACS/Manchester/’
07/05/2023 15:38:02 6529 [FuelFacs] Opening directory handle to ‘/FUELFACS/Manchester/’
07/05/2023 15:38:02 6529 Directory handle ‘/FUELFACS/Manchester/’ closed
07/05/2023 15:38:02 6529 Directory handle ‘/FUELFACS/Manchester/’ closed
07/05/2023 15:39:00 6537 [Fuelfacs] File open command received for ‘/Fuelfacs/Test/Manchester/SAPXFER2023062821104008.INP’ requesting WRITE,CREATE,TRUNC
07/05/2023 15:39:00 6537 File handle to ‘/Fuelfacs/Test/Manchester/SAPXFER2023062821104008.INP’ opened
07/05/2023 15:39:00 6537 [Fuelfacs] SetStat: /Fuelfacs/Test/Manchester/SAPXFER2023062821104008.INP
07/05/2023 15:39:00 6537 Unable to open file handle to ‘D:\FTPRoot\Fuelfacs\Test\Manchester\SAPXFER2023062821104008.INP’ : The process cannot access the file because it is being used by another process.
07/05/2023 15:39:02 6543 [FuelFacs] Opening directory handle to ‘/FUELFACS/Manchester/’
07/05/2023 15:39:02 6543 Directory handle ‘/FUELFACS/Manchester/’ closed
07/05/2023 15:39:02 6543 [FuelFacs] Opening directory handle to ‘/FUELFACS/Manchester/’
07/05/2023 15:39:02 6543 Directory handle ‘/FUELFACS/Manchester/’ closed
07/05/2023 15:39:02 6543 [FuelFacs] Opening directory handle to ‘/FUELFACS/Manchester/’
07/05/2023 15:39:02 6543 [FuelFacs] Opening directory handle to ‘/FUELFACS/Manchester/’
07/05/2023 15:39:02 6543 Directory handle ‘/FUELFACS/Manchester/’ closed
07/05/2023 15:39:02 6543 Directory handle ‘/FUELFACS/Manchester/’ closed
3

Disable setting of source permission to the file getting uploaded with the following property set to false in WmMFT/config/properties.cnf

// code placeholder
mft.client.sftp.source.permission.retain=false

Thanks,
Surendra