Access denied for Business Process Instance

susheel_R · May 13, 2013, 4:54pm

Veriosn : IS : 8.2.2

MWS: 8.2.2

I am getting the following exception when opening…Navigate\Monitoring\Business Process Instnaces…

Analytic Engine Error. HTTP error response:

Access Denied

INFO | jvm 1 | 2013/05/13 10:40:33 | : java.rmi.RemoteException: HTTP error response:

Access Denied

INFO | jvm 1 | 2013/05/13 10:40:33 |
INFO | jvm 1 | 2013/05/13 10:40:33 | at electric.soap.http.reference.SOAPToHTTP.invoke(SOAPToHTTP.java:208)
INFO | jvm 1 | 2013/05/13 10:40:33 | at electric.soap.http.reference.SOAPToHTTP.handle(SOAPToHTTP.java:136)
INFO | jvm 1 | 2013/05/13 10:40:33 | at electric.soap.references.logging.LoggingSOAPReference.handle(LoggingSOAPReference.java:57)
INFO | jvm 1 | 2013/05/13 10:40:33 | at electric.jaxrpc.handler.JAXRPCReference.handle(JAXRPCReference.java:76)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.soap.module.SOAPModuleReference.handle(SOAPModuleReference.java:70)
INFO | jvm 1 | 2013/05/13 10:40:33 | at electric.soap.references.interceptor.InterceptorSOAPReference.handle(InterceptorSOAPReference.java:69)
INFO | jvm 1 | 2013/05/13 10:40:33 | at electric.soap.java.reference.JavaToSOAP.handle(JavaToSOAP.java:72)
INFO | jvm 1 | 2013/05/13 10:40:33 | at electric.soap.java.reference.JavaToSOAP.invoke(JavaToSOAP.java:238)
INFO | jvm 1 | 2013/05/13 10:40:33 | at electric.soap.java.reference.JavaToSOAP.invoke(JavaToSOAP.java:165)
INFO | jvm 1 | 2013/05/13 10:40:33 | at electric.proxy.handler.Proxy.invoke(Proxy.java:126)
INFO | jvm 1 | 2013/05/13 10:40:33 | at $Proxy37.searchInstances(Unknown Source)
INFO | jvm 1 | 2013/05/13 10:40:33 | at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
INFO | jvm 1 | 2013/05/13 10:40:33 | at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
INFO | jvm 1 | 2013/05/13 10:40:33 | at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
INFO | jvm 1 | 2013/05/13 10:40:33 | at java.lang.reflect.Method.invoke(Method.java:597)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.caf.wsclient.proxy.impl.WSClientDynamicProxy.invokeMethod(WSClientDynamicProxy.java:114)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.caf.wsclient.proxy.impl.WSClientDynamicProxy.invoke(WSClientDynamicProxy.java:168)
INFO | jvm 1 | 2013/05/13 10:40:33 | at $Proxy34.searchInstances(Unknown Source)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.caf.searchresult.SearchResultDefaultviewView.getListBPM(SearchResultDefaultviewView.java:926)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.caf.searchresult.SearchResultDefaultviewView.getInstancesSearchResults(SearchResultDefaultviewView.java:498)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.caf.searchresult.SearchResultDefaultviewView.beforeRenderResponse(SearchResultDefaultviewView.java:147)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.caf.faces.bean.BaseViewBean.beforePhase(BaseViewBean.java:86)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.caf.faces.bean.FacesBeanPhaseListener.beforePhase(FacesBeanPhaseListener.java:30)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.caf.faces.portlet.PortletLifecycle.phase(PortletLifecycle.java:255)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.caf.faces.portlet.PortletLifecycle.render(PortletLifecycle.java:190)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.caf.faces.portlet.FacesPortlet.render(FacesPortlet.java:397)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.portal.framework.portletcontainer.impl.PortletApplicationHandler.process(PortletApplicationHandler.java:495)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.portal.framework.portletcontainer.servlet.PortletServlet.service(PortletServlet.java:58)
INFO | jvm 1 | 2013/05/13 10:40:33 | at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:390)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:418)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.jetty.servlet.Dispatcher.include(Dispatcher.java:192)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.portal.framework.portletcontainer.PortletContainer.dispatch(PortletContainer.java:221)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.portal.framework.portletcontainer.PortletContainer.process(PortletContainer.java:130)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.portal.framework.portletcontainer.PortletContainer.renderPortlet(PortletContainer.java:103)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.portal.framework.portletcontainer.beans.PortletBean.processRequest(PortletBean.java:193)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.portal.framework.portletcontainer.beans.PortletBean.getContentInternal(PortletBean.java:82)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.portal.framework.portlet.beans.BasicPortletBean.getContent(BasicPortletBean.java:151)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.portal.mech.portlet.impl.PortletMechanics.getPortletContent(PortletMechanics.java:96)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.portal.mech.storage.page.PortletHelper.renderContent(PortletHelper.java:428)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.portal.mech.storage.page.PortletHelper.renderContent(PortletHelper.java:400)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.portal.framework.presentation.renderers.PortalPageSubRenderer.renderPortlet(PortalPageSubRenderer.java:560)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.portal.framework.presentation.renderers.PortalPageSubRenderer.renderColumn(PortalPageSubRenderer.java:397)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.portal.framework.presentation.renderers.PortalPageSubRenderer.renderRow(PortalPageSubRenderer.java:253)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.portal.framework.presentation.renderers.PortalPageSubRenderer.renderColumn(PortalPageSubRenderer.java:401)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.portal.framework.presentation.renderers.PortalPageSubRenderer.renderRow(PortalPageSubRenderer.java:253)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.portal.framework.presentation.renderers.PortalPageSubRenderer.renderContent(PortalPageSubRenderer.java:135)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.portal.framework.presentation.renderers.PortalPageSubRenderer.subrender(PortalPageSubRenderer.java:113)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.portal.framework.presentation.renderers.NoodleRenderer.renderPageContent(NoodleRenderer.java:57)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.portal.framework.presentation.renderers.DefaultRenderer.render(DefaultRenderer.java:224)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.portal.framework.presentation.PresentationManager.handlePres(PresentationManager.java:370)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.portal.framework.dispatch.DispatchManager.pres(DispatchManager.java:623)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.portal.framework.dispatch.DispatchManager.handle(DispatchManager.java:458)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.portal.framework.dispatch.DispatchManager.handleDispatch(DispatchManager.java:369)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.portal.framework.impl.PortalServlet.service(PortalServlet.java:272)
INFO | jvm 1 | 2013/05/13 10:40:33 | at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.portal.framework.impl.NTLMFilter.doFilter(NTLMFilter.java:50)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
INFO | jvm 1 | 2013/05/13 10:40:33 | at com.webMethods.caf.faces.servlet.GZIPFilter.doFilter(GZIPFilter.java:42)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:418)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.jetty.Server.handle(Server.java:326)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:542)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:923)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:547)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:212)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:404)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:409)
INFO | jvm 1 | 2013/05/13 10:40:33 | at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
INFO | jvm 1 | 2013/05/13 10:40:33 |

Amit_Bajaj1 · May 13, 2013, 7:50pm

Which user you are using to login with MWS ?
User with minimum TN admin access can view this.

susheel_R · May 13, 2013, 11:09pm

Logging with Administrative access that has permission “Granted All” including TN rights too…

Is the issue to be caused due to one of the components on MWS\server\default\deploy.*.pdp , are corrupted ???

Senthilkumar_G · May 14, 2013, 11:13am

There are few more configuration’s that has to be checked for ‘Access Denied’ issue… I am sure there were discussions around this issue in our forum before… Few points to be noted are

SAML URL configuration in IS admin page > Resources link
Central User configuration
WmMonitor home page - update with MWS credentials
MWS admin > System settings > Server - does it display the right server? check server status option should display green

HTH
Senthil

susheel_R · May 14, 2013, 5:09pm

@Senthil

1> Central Users : checked connected to MWS

2> SAML : updated the ip address to extended setting, samlResolver , and is displayed on Resources.

3> MWS\SystemSettings\Server : IS ip address is connected and in green color for check server status.

4>WmMonitor home page provided with IS IP address, MWS Admin credentials provided and reloaded,

I believe i have rulled out all possible configuration issues.

I am still getting the exception…What are components that are related to Monitoring\businessprocessInstances ?? on MWS\server\default\deploy\ .*.pdp ???

I assume any component got corrupted…

thanks,

system · May 14, 2013, 5:46pm

If your System Settings-> Server is showing green for the server status, then you know that the SAML exchange between MWS and IS is working.
I don’t see any evidence that there is any corruption of the MWS components. The Access Denied is being issued by the IS service, not any MWS component.
Is IS logging any additional information about the Access Denied? I suspect the log will show that your user logged in successfully, but was denied access to the service for some reason.

Senthilkumar_G · May 15, 2013, 12:18pm

Do you have IS and MWS installed in the same machine? You are supposed to provide MWS host name in WmMonitor homepage and not IS’es hostname…

-Senthil