We have an issue with one Trading Partner where all PO’s submitted from them are receiving the error: 403:Forbidden - Not Authorised for this profile
All Trading Partners submit PO’s to the same URL. It is only this one Trading Partner that we are having issues with. All other Trading Partners are successfully sending PO’s to us.
The Trading Partner in question had a new Certificate that expired on 01/10/2019, which we have applied and orders have been successfully received by our B2B up until 15/11/2019.
We had a new Certificate that replaced the old Cert which expired on 19/11/2019.
The last PO received from this Trading Partner was on 15/11/2019, four days prior the old Certificate expiring.
This particular Trading Partner sent PO’s on 16/11 & 17/11 which failed, prior to the expiration of our Cert.
Where else do I need to check to enable our Trading Partner to successfully send PO’s to us ???