What product/components do you use and which version/fix level are you on? 10.13
Is your question related to the free trial, or to a production (customer) instance?
Customer instance
What are you trying to achieve? Please describe it in detail.
Connect Windows device via downloadable Python client
Do you get any error messages? Please provide a full error message screenshot and log file.
The client is not currently connected
Have you installed all the latest fixes for the products and systems you are using?
Yes
I’ve downloaded the installed the Windows Python agent from cumulocity-client · GitHub Topics · GitHub . I’ve got Python installed but when I try to do a c8ydm.start, the client starts but doesn’t bootstrap the device I entered in the platform. I’m thinking I dont’ have the agent.ini file configured correctly - does anyone have any experience doing that?
Why did you dis comment the device.id? I’m not sure what’s happening then on windows. On unix the agent uses the hostname which does not exist on windows (@Stefan_Witschel ).