Why does a flowservice sometimes restart automatically?

Hi,

We’re using webmethods.io 10.15.0.102022. Sometimes when I launch a flowservice from User Interface (can’t say if it happens or not when launched by a trigger or through API), and it takes too much time to run (not necessarily because of a non-responding resource or something, sometimes there’s just too much data to process) I can see in the Monitor page the second or third instance of the same process launched with interval about 5 minutes, so all those instances try to run at the same time. It’s not necessarily a sign of failure either, sometimes I can terminate extra copies of it and still wait for the primary one to succeed. Why does it happen? Is there an option somewhere that controls such behavior?

Thanks.

1 Like

Please check your setup - did you enable the auto-retry?

image

There’s no workflow at all, only the flowservice.