Please be aware that webMethods v8.2 reached End of Maintenance (EOM) on 30th June, 2014. Therefore, Software AG is no longer providing patches/fixes on this release unless customers have an End of Maintenance Extension agreement in place.
webMethods v8.2 will reach End of Support (EOS) on 30th June, 2015. Therefore, beginning July 1, 2015, customers will no longer be able to open new incidents for webMethods v8.2 products unless they have an End of Maintenance Extension agreement in place.
If you are interested in an End of Maintenance Extension agreement for your webMethods v8.2 environment, please email us at premiumsupport@softwareag.com.
If you require assistance with upgrading, please contact your Account Manager or our Global Consulting Services team.
To further understand Software AG’s Maintenance policy, please see:
https://empower.softwareag.com/GeneralSupportInfo/ProductLifecycleandMaintenance/SupportPolicy2011.asp
Please review the Empower Product Version Availability page for more details.
Best regards,
On behalf of the webMethods team at Software AG