User Process Payload Service not being called

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1

in WM 9.5 We are receiving a EDIINT message where the payload is not edi or xml. We have configured the ‘User Process Payload Service’ in WmEDIINT config screen of is to call a flow to know how to process the payload. This worked back on 3/30/15. All of the sudden something stopped this week and now we receive in the EDIINT but it does not process correctly. No error that I can see. Any ideas? It is like it thinks it is EDI so it is calling processMessage instead.

2

Hi Doug,

There could be many reasons for EDIINT User Process Payload Service not getting invoked.
It could be due to config issue, content type not getting supported etc.

  • Is your payload type binary? If so, please ensure to specify the service for payload processing for converting binary data to XML and then only submit it to TN for processing.
  • Also verify if the content type is supported; if not ensure it’s changed to the one registered with EDIINT.
  • Are you using a URL alias instead of receive service? Verify that it’s correct or you can also try using receive service instead of URL alias.

Please see if this helps.
I would recommend you to contact SAG Global Support to get this resolved if not already.

Regards,
Vikas