Unable to register actility LoRa device

Product/components used and version/fix level:

Comulocity IoT

Detailed explanation of the problem:

Dear support team,
I am Aatif Jariwala, I am working as a software developer at the D & K Group Company. I need to Register LoRa Device in Cumulocity IoT but there are some problems connecting the device using the ThingPark community.

Error messages / full error message screenshot / log file:

Url not found error shows while connecting the device error shows (404 Not Found)

Question related to a free trial, or to a production (customer) instance?

we are using a free trial instance. This is our tenant ID: aatif312

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