Unable to perform "Mass Ownership Change" getting error as "For input string: "NaN""

[nambilnarayanan (Nambi)]

Product/components used and version/fix level are you on: Agileapps 10.13.15

Detailed explanation of the problem:

When we tried to execute “Mass Ownership Change” operation getting error as For input string: “NaN”

Is your question related to the free trial, or to a production (customer) instance? product

Have you installed all the latest fixes for the products and systems you are using? No

[GauravJain]

Hi Nambi,

We are verifying this issue and will let you know soon.

Thanks
Gaurav

[ssou (Soumya Mohanty)]

Hi Nambi,
This issue could be happening due to memory issues as the max row in reports was set to 20k from 10k causing the JVM to be occupied and causing this typecasting issue. So you can either increase JVM size or reduce max row in report. Please try doing this.
Thanks,
Soumya