Unable to open Developer Portal. Getting error like 503 Service Temporarily Unavailable nginx

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1

Product/components used and version/fix level:

webMethods_io Developer PortalFree Forever

Detailed explanation of the problem:

Unable to open Developer Portal. Getting errors like 503 Service Temporarily Unavailable nginx

Error messages / full error message screenshot / log file:

503 Service Temporarily Unavailable

nginx

Question related to a free trial, or to a production (customer) instance?

Free Trial

2

hi @Harsh_Vardhan ,
Normally the instance is brought down from backend if it is inactive for more than 24 hrs.
Is it still happening ?

Regards
Vikash Sharma

3

Hi @Vikash_Sharma1 ,
Yes its still happening.
usually if it is inactive for sometime, we can bring it up after 30mins but this time i m facing this issue.
If possible suggest some other possible way.

4

@Harsh_Vardhan,
In the free trial this cant be avoided.

Regards
Vikash Sharma

5

Hello,
I’m having the same issue on my first log in. Is there any resolution for this?

Best Regards,
Sarah G.

6

hi @sarah.guimaraes ,
Are you also using the free trial tenant?

Regards
Vikash Sharma

7

Hello @Vikash_Sharma1,

Yes, I’m using the Free Forever trial for API Gateway as I’m doing the API management course.
After a while, I was able to get into Developer Portal but none of the 2 certificates given in prompt works for API Gateway.

Best Reagards,
Sarah G.