Unable to login to Centrasite 8.2


We installed Centrasite 8.2 version on Unix OS. We can able to login to SMH and unable to login to Centrasite using the URL:http://:53307/PluggableUI/Control

It seems server is running fine. We execute the below command to run the server: …/CentraSite/apache/bin/centrasite82apache start

Error message we are seeing is:

Connection handler com.centrasite.control.login failed to establish connection.
Reason: Database access error. Can’t connect to server CentraSite.
Plug-in com.centrasite.control has been disabled.

Appreciate your help on this.


did you run the AsRootAfterInstall sh script?
As you indicate that you are using 8.2 FCS please create a support ticket so that we can directly help you.
Thank you very much

Thanks for the quick response. Yes i did ran AsRootAfterInstall sh script.

Sure i can create a ticket for this.

Thanks so much.