Timed out

Hi,
Sometimes I am getting this error:

2017-08-23 00:24:55 CDT [ISU.0000.9999E] java.sql.SQLException: [SoftwareAG][Oracle JDBC Driver]Login has timed out.
2017-08-23 00:24:55 CDT [ISU.0000.9999E] java.sql.SQLException: [SoftwareAG][Oracle JDBC Driver]Login has timed out.
2017-08-23 00:24:56 CDT [WmSharedCacheSC.impl.0124E] Failed to retrieve cache entry at key ‘ConfigurationLOADBALANCEstlpr321’; reason: 'Timeout during service start: ServiceInfo(Id=0, Name=Cluster, Type=Cluster
MemberSet=ServiceMemberSet(
OldestMember=n/a
ActualMemberSet=MemberSet(Size=0, BitSetCount=0
)
MemberId/ServiceVersion/ServiceJoined/ServiceLeaving

After this, my IS collapses and I need to restart it.

Any idea how to solve it?

version 8.2.1.0
Updates:
TNS_8.2_SP1_Fix10
IS_8-2_SP1_EngFix_PIE-23939
TNS_8-2_SP1
IS_8.2_SP1_Core_Fix7
OS: Solaris 10 /