session getting timed out

, ,
1

IS session is getting timeout frequently from designer. Is there any parameters need to be set in the designer.

IS version - 9.8.

Thanks

2

As per my knowledge there is no parameter or setting in Designer preferences but what I think it can be a network issue and hence the designer disconnects from IS.

Can you share the logs to see if that can help in further investigation.

3

Both are in same system. let me check and provide the logs as well.

4

Hi Mahesh,

This issue got resolved by changing the below setting in designer.

Login in to Designer → Preferences → General → Network Connections → Active Providers. If Active providers set as Manual/Native, Please set this as ‘Direct’ .

Regards,
Krishna

5

Thanks for sharing the workaround. By default it is Native (do you have some proxy?)

6

Hi Mahesh,

Yes , we are using proxy.

Regards,
krishna