Server Logs

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1

Hi,

I just wanted to check what we need to do if we are not getting anything in Server logs even if the Server is up.

Thanks in Advance.

2

This may be due to several reasons

1> Check if you have turned off logging at Settings > Logging > View Server Logger Details on IS
2> Check the server logs in the path \IntegrationServer<instances<instance_name>\logs
3> As a last option restart the server to see if logging works

3

Thanks for your reply

Server Logger is enabled and there are no server logs in the given path.

Still facing the issue

4

Hi Surbhi,

is the Server-Logger set to File or Database?

Usually this one is set to File whereas most others are set to Database.

Regards,
Holger

5

Hi Surbhi,

Could be many reasons.

If the server logger is set to file please check the below points.

Are you able to see server.log file in filesystem?
Also, did you try to delete the file manually while the server was up?

Run DebugLog service manually and check in IS page if the log is logged or not?

Regards,
Syed Faraz Ahmed

6

Hi Surbhi,

can you provide your wM Version?

Please check if you have applied latest SCG_Audit_Fix for your version as there might have been issues with the Roll over at midnight.

Anyway, Stopping and Starting the IntegrationServer should create a new Logfile by default.

Regards,
Holger

7

That’s unusual why you are not able to find the server.log file. Did you check with your Dev Ops if they have changed the default location by adding the extended IS settings (watt.debug.logfile=path to server log file directory)?

Try a GREP or search in your file system if you find “server.log”

8

Hi Holger,

I am using 9.8 version.

Thanks

9

Hi Mahesh,

Even if the location has been changed , it must show the logs in IS
Admin Server logs?/

Thanks.

10

Thanks all for the help .Issue has been resolved.

11

Hi Surbhi,

what was it exactly?

Can you provide us the solution?

Regards,
Holger

12

Hi Holger,

Even i am not sure.I didnt change anything. I was just looking to all possible ways.

Next day i could see the server logs.

13

Hi Surbhi,

Log file is automatically rolled over every night.

New file will only be created upon first entry being logged.

Therefore when there is nothing to be logged after roll over there will be no recent server.log file, only the older files server.log..

Regards,
Holger