Process instances are missing in database

Hello,

We have a problem to run a business process in AIX environment.
It has been developed and tested in windows platform and tests were fine. The problem is when we’d like to test the business process in AIX platform, no instance is created in database.

To deploy the business process in AIX plateform, we used Deployer. 2 builds were created with no problem: one for the process model and the other one for the process flow services. The 2 builds were successfully deployed. Then, we enabled successfully the process in MyWMS.

In the AIX environment, when we run the first process step:

  • In the broker, it seems that the step is running well. Indeed, we are able to see the flow services execution, IS documents types and the PRT related to the step;
    However:
  • no process instance is inserted in process logging database. Consequently, no process instance is shown in MyWMS business monitoring screen;
  • there’s no error messages neither in IS logs(Although the log level was risen to 10) nor in repoV3 logs(stored in flat file mode).

In AIX, we removed jaxrpc.jar file from wmDeployer/code/jar/static, then restarted the IS and re-deployed the model build
(according to this issue: http://wmusers.com/forum/showthread.php?t=10040&highlight=remove+wmdeployer) but it didn’t resolve the problem.

Any ideas?

About AIX environment:

  • IS 6.5 (IS_6-5_SP1)
  • JVM: 1.4.2 (48.0)
  • AIX 5.3
  • MyWMS 6.5.2
  • WmPRT 6.5.1
  • WmMonitor 6.5.1 SP2

About Windows environment:

  • IS 6.5 (IS_6-5_SP1)
  • JVM: 1.4.2_07 (48.0)
  • Windows 2003
  • MyWMS 6.5.2
  • WmPRT 6.5.1
  • WmMonitor 6.5.1 SP2

“watt.server.auditStore=database” was missing in extended settings :p: