I am a Mainframe programmer and I am currently investigating a printing issue we are having in Jacada.
In our JIS workspace, we have a seperate screen that serves as a print queue listing multiple items users have chosen to be printed during their session. Some documents available in the print queue contain several sub-applications (in our case, reports). Jacada has indicated that these multiple reports will be printed on a new page, however, if the previous report has a lot of blank spaces, the next report could begin on the middle of the page (which is exactly what is happening to us).
Jacada reps have indicated that there is not much they can do on their end and a possible solution would be to remove the extra blank spaces. I am having a difficult time removing extra spaces because I can not determine where they are comming from in the forms (Maps) we are trying to send to the print queue document from the mainframe.
I would like to know if anyone is aware of this issue between the Mainframe and JIS and if there are any solutions that could help us resolve the problem?