MWS not getting up

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1

Hi Guys, please help me out as i’m not able to get MWS up.
Here is the warning and Fatal errors from the logs produced.

2012-07-10 13:16:06 HKT (Framework:WARN) - com.webMethods.bpo.portlet.wm_bam_kpi.dispatch.GetSampleDerivedName
2012-07-10 13:16:06 HKT (Framework:WARN) - Unable to initialize Component: kpi_getsamplederivedname Null class returned
2012-07-10 13:16:06 HKT (Framework:WARN) - com.webMethods.bpo.portlet.wm_bam_rule_editor.dispatch.GetSampleDerivedName
2012-07-10 13:16:06 HKT (Framework:WARN) - Unable to initialize Component: ruleeditor_getsamplederivedname Null class returned
2012-07-10 13:16:06 HKT (Framework:WARN) - com.webMethods.portal.portlet.wm_bam_rule_instances.dispatch.EnableRuleInstance
2012-07-10 13:16:06 HKT (Framework:WARN) - Unable to initialize Component: enableruleinstance Null class returned
2012-07-10 13:16:06 HKT (Framework:WARN) - com.webMethods.portal.portlet.wm_scalable_selector.dispatch.UpdateFilterList
2012-07-10 13:16:06 HKT (Framework:WARN) - Unable to initialize Component: updatefilterlist Null class returned
2012-07-10 13:16:06 HKT (Framework:WARN) - com.webMethods.portal.portlet.impl.wm_soapmonitor.ExportSoapConversationHandler
2012-07-10 13:16:06 HKT (Framework:WARN) - Unable to initialize Component: exportsoapconversation Null class returned
2012-07-10 13:16:06 HKT (Framework:INFO) - Initializing components of: presManager
2012-07-10 13:16:07 HKT (Framework:WARN) - com.webMethods.bpo.portlet.wm_bam_step_details.DownloadRenderer
2012-07-10 13:16:07 HKT (Framework:WARN) - Unable to initialize Component: wm_bam_step_details_downloadrenderer Null class returned
2012-07-10 13:16:07 HKT (Framework:WARN) - com.webMethods.portal.portlet.wm_cen_config_env_deploy.DeployEnvironmentRenderer
2012-07-10 13:16:07 HKT (Framework:WARN) - Unable to initialize Component: deployenvironmentrenderer Null class returned
2012-07-10 13:16:07 HKT (Framework:WARN) - com.webMethods.portal.portlet.wm_cen_config_home.ExportEnvironmentRenderer
2012-07-10 13:16:07 HKT (Framework:WARN) - Unable to initialize Component: exportenvironmentrenderer Null class returned
2012-07-10 13:16:07 HKT (Framework:WARN) - com.webMethods.bpo.portlet.wm_mon_service_details.DownloadRenderer
2012-07-10 13:16:07 HKT (Framework:WARN) - Unable to initialize Component: mon_service_details_downloadrenderer Null class returned
2012-07-10 13:16:07 HKT (Framework:WARN) - com.webMethods.portal.portlet.wm_scalable_selector.renderer.ListViewRenderer
2012-07-10 13:16:07 HKT (Framework:WARN) - Unable to initialize Component: listviewrender Null class returned

2012-07-10 13:16:10 HKT (Framework:INFO) - Initializing component: com.webMethods.portal.service.portlet.impl.PostInit
2012-07-10 13:16:10 HKT (Framework:FATAL) - failed to create object, class is null
2012-07-10 13:16:10 HKT (Framework:FATAL) - failed to create object, class is null
2012-07-10 13:16:10 HKT (Framework:FATAL) - failed to create object, class is null
2012-07-10 13:16:10 HKT (Framework:FATAL) - failed to create object, class is null
2012-07-10 13:16:10 HKT (Framework:INFO) - Initializing components of: wm_managecomponents_service
2012-07-10 13:16:10 HKT (Framework:FATAL) - failed to create object, class is null
2012-07-10 13:16:10 HKT (Framework:FATAL) - failed to create object, class is null
2012-07-10 13:16:10 HKT (Framework:FATAL) - failed to create object, class is null
2012-07-10 13:16:10 HKT (Framework:FATAL) - failed to create object, class is null
2012-07-10 13:16:10 HKT (Framework:FATAL) - failed to create object, class is null
2012-07-10 13:16:10 HKT (Framework:FATAL) - failed to create object, class is null
2012-07-10 13:16:10 HKT (Framework:FATAL) - failed to create object, class is null
2012-07-10 13:16:10 HKT (Framework:FATAL) - failed to create object, class is null

Please suggest what needs to be done here.

2

I also have the same problem

3

Hi,

please provide your wM versions?

Were you able to start the instance at least once?

Where there Fixes applied recently? Which ones?

From the first looks this sounds like a ClassLoading issue.
I encounter similar issues on several of my wM 9.5 SP1 instances.
Installing workings, starting for first time doing some first configurations also works.
As soon as I try to apply the neccessary fixes, the MWS is no longer coming up after UpdateManager has finished.

Regards,
Holger

4

Hello Holger.

Yes the version I have is the 9.5 SP1.
It has worked before.
The fixes were not applied recently.

Could you specify a bit more what is the process you referenced in this quote?

  • “Installing workings, starting for first time doing some first configurations also works”

I will attach my logs , _full_log and wrapper.log

full.log|attachment (963 KB)

5

Hi Ana,

usually when I have to install new instances I first install the software.
After that I do some offlie pre-configurations like certificates, memory settings etc.
Then I start the MWS to let it do its first time initialization.
After that I do some basic configurations in the MWS UI.
Restarting MWS.

Until here all these steps are working fine.

Starting Update Manager to apply the neccessary fixes.
This completes without any visible error.

But during the next startup of MWS for completing the initialization of the fixes the MWS is not able to complete this procedure but fails with a lot of NoClassDefFound errors and other messages.

Now the MWS instance is no longer working and only can be uninstalled again.