Hi,
Can we monitor tasks using task data in Optimize for Process 712?
We have SLAs defined for each task and we would like to show the average time taken by a role to complete a task. Based on the time taken, we would like to show number of tasks in green, orange and red zones.
Is this possible?
Thanks and Regards,
Ninad
Did you receive a response? I’m curious of the same thing… especially how long it remained assigned to a particular user, especially if the users may delegate it back and forth.
The only thing available in wM Optimize 7.1.2 is the possibility for the task Steps inside the Process Models.
The TaskEngine (as well as the hosting MWS) are available starting with webMethods 9.x.
Please correct my if I am wrong but I might have overseen something in the configuration of Optimize.