At least once a day, there is a post marked urgent. And it gets the same response level as every other post made–if someone can help, they do so at a time that works for them. This forum is made up of volunteers only. Marking a post as urgent is selfish.
Using most of the subject line for " please help…urgent" is at best useless and at worst can make people ignore your post. Rather, be concise and meaningful with your subject.
How To Ask Questions The Smart Way
Don’t flag your question as “Urgent”, even if it is for you.
That’s your problem, not ours. Claiming urgency is very likely to be counter-productive: most hackers will simply delete such messages as rude and selfish attempts to elicit immediate and special attention.
There is one semi-exception. It can be worth mentioning if you’re using the program in some high-profile place, one that the hackers will get excited about; in such a case, if you’re under time pressure, and you say so politely, people may get interested enough to answer faster.
This is a very risky thing to do, however, because the hackers’ metric for what is exciting probably differs from yours. Posting from the International Space Station would qualify, for example, but posting on behalf of a feel-good charitable or political cause would almost certainly not. In fact, posting “Urgent: Help me save the fuzzy baby seals!” will reliably get you shunned or flamed even by hackers who think fuzzy baby seals are important.
Use meaningful, specific subject headers
On mailing lists, newsgroups or Web forums, the subject header is your golden opportunity to attract qualified experts’ attention in around 50 characters or fewer. Don’t waste it on babble like “Please help me” (let alone “PLEASE HELP ME!!!”; messages with subjects like that get discarded by reflex). Don’t try to impress us with the depth of your anguish; use the space for a super-concise problem description instead.
This post may seem harsh but it is not intended to ridicule. It is intended to help people get meaningful and accurate answers more quickly.