JMS connection is getting disabled frequently for Universal messaging

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1

Integration Server JMS connection which is connecting to Universal messaging is getting disconnected/ disabled very frequently in case of load. To explain it further, we got installation of Integration Server and Universal messaging, we have 8 installation like this hosted on Linux VM. All these IS are in single cluster and same goes true with UM realms, all the realms are in a UM cluster.

Now I am not sure as what goes wrong in case of the transaction increases, even having 8 realms in cluster the JMS connection keep getting disabled momentary. This only happens in case of substantial load.

What all I need to look into or change it to insure the connection to UM do not get disabled ?

Thanks in advance for your help!

2

What is your IS version assuming 9.6 or up?

Also such issues can be troubleshooted raising a ticket with SAG tech support and so they can peek your env configuration settings etc…and better advise

HTH,
RMG

3

Hi Manish,

Did you get this resolved? If yes, Could you please share how it was resolved?

I am also facing almost the exact issue of disconnection.

Regards
Nikhil