[31817]2016-03-29 21:59:44 MDT [ISS.0024.0001E] Could not initialize User Manager.
[31816]2016-03-29 21:59:44 MDT [ISS.0024.0010C] Central User Manager initialization failed with error : null
[31815]2016-03-29 21:59:44 MDT [CommonLib.MWS.0002I] No value provided for [com.webMethods.sc.mws.db.max.waittime]. Default value [90000] is used.
[31814]2016-03-29 21:59:44 MDT [CommonLib.MWS.0002I] No value provided for [com.webMethods.sc.mws.db.cleanup.period]. Default value [10000] is used.
Kindly share the IS details with fix levels. Also share the components currently installed.
From the look at the error message I see the Central User Manager is not configured properly.
– Run database component configuration successfully and check the central user manager configured from security>>user management page on IS
– Also check the JDBC pools if the central user manager is correctly configured and you are able to test (run)
– Make MWS up and running and access it via mws url
– Restart the IS and see if you still find the error
Update the thread with more details based on your findings.
is this a fresh installation or was it running before the issue occured?
If it was running earlier, what was changed that might cause the issue to occur?
If there has been a corruption of jdbc config files you can try to restore them from IntegrationServer/config/backup to IntegrationServer/config.
Did you install IS & MWS tables properly ? Are they using the same DB or different one ? If the same DB, using the same schema’s ? Please check and update.