I have an Integration Server 7.1.2 that when we try to restart/shutdown it from the Admin screen it does not want to restart or shutdown. There are no entries in the server.log stating it is even trying to stop. It does go into a state where it quits responding and processing data. So we have to manually kill the process. The server itself is HP UX Itanium 64 bit.
On the same server we have another instance of Integration Server running as well and restart/shutdowns without issues. It is a mirror image of the problem instance, same code, same JDBC adapter connections, SAP connections etc. They are not clustered. This is a production server. Non-prod Integration Server restart fine, so they are no help in troubleshooting.
I was thinking about upping the logging but not sure which one would give me more information without flooding the log with clutter. We currenly have all logging set to Fatal errors only. If there is any other flows or extended settings that would help I am willing to try them as well.
The restarting is down by a central ops team but page (at 4 am!) the webMethods support team when the instances do not restart. So I am trying to save my team so sleep by figuring out why the admin screen restart will not work.