Go button disabled in Saved Searches after upgrading to latest fixes

Prasad_Pokala · January 8, 2018, 2:00pm

Hi Experts/Team,
I am not sure if this is related to latest fixes or not but after upgrading to new fix levels we are not able to use Saved Searches anymore on Task Inboxes as “Go” button is disabled. Please find attached screenshot. Could you please help?

Vinay_Kortikere · January 9, 2018, 7:26am

What version of Business Console is this ?

-Vinay

Prasad_Pokala · January 9, 2018, 4:02pm

Hi Vinay, below are detail

Version: 9.12.0.10.334
Build Date: 2017-12-27
Installed Fixes: SBPPortal_9.12.0_Fix10

Vinay_Kortikere · January 10, 2018, 5:32am

Hi Prasad,

I would like to take a look at your environment to analyze the issue further.

Can you please raise a Support Incident with SoftwareAG and give reference to this Post.

Thanks & Regards

Vinay