Getting exception in the production environment very frequently.

Hi all,

Can someone help me out in getting this issue resolved. We are getting this exception popped up in the production server very frequently.
“[ISS.0088.9134] Exception occurred while processing the body of the message”.

I have increased the logging level to 8 and let some more infos to populate. These are the logs that i have obtained.

2010-10-25 07:15:41 GMT [ISC.0088.0001E] SOAPException: [ISS.0088.9134] Exception occurred while processing the body of the message
2010-10-25 07:15:41 GMT [ISC.0038.0002V3] --> HTTP/1.0 401 [ISS.0084.9004] Access Denied
2010-10-25 07:15:41 GMT [ISC.0038.0002V3] --> Content-Type: text/xml;charset=utf-8
2010-10-25 07:15:41 GMT [ISC.0038.0002V3] --> WWW-Authenticate: Basic realm=“webMethods”
2010-10-25 07:15:41 GMT [ISC.0038.0002V3] --> Connection: Close
2010-10-25 07:15:41 GMT [ISC.0038.0002V3] --> Content-Length: 0
2010-10-25 07:15:41 GMT [ISC.0039.0001V3] POST /soap/default
2010-10-25 07:15:41 GMT [ISC.0038.0002V3] <-- SOAPAction: “”
2010-10-25 07:15:41 GMT [ISC.0038.0002V3] <-- Content-Type: text/xml; charset=utf-8
2010-10-25 07:15:41 GMT [ISC.0038.0002V3] <-- Authorization: Basic cGNzYnBtOnNhdnZpb245
2010-10-25 07:15:41 GMT [ISC.0038.0002V3] <-- Content-Length: 1409
2010-10-25 07:15:41 GMT [ISC.0038.0002V3] <-- Expect: 100-continue
2010-10-25 07:15:41 GMT [ISC.0038.0002V3] <-- Connection: Keep-Alive
2010-10-25 07:15:41 GMT [ISC.0088.0001E] SOAPException: [ISS.0088.9134] Exception occurred while processing the body of the message
2010-10-25 07:15:41 GMT [ISC.0038.0002V3] --> HTTP/1.0 401 Invalid Session ID or Session Expired
2010-10-25 07:15:41 GMT [ISC.0038.0002V3] --> Content-Type: text/xml;charset=utf-8
2010-10-25 07:15:41 GMT [ISC.0038.0002V3] --> WWW-Authenticate: Basic realm=“webMethods”
2010-10-25 07:15:41 GMT [ISC.0038.0002V3] --> Connection: Close
2010-10-25 07:15:41 GMT [ISC.0038.0002V3] --> Content-Length: 0
2010-10-25 07:15:41 GMT [ISC.0039.0001V3] POST /soap/default
2010-10-25 07:15:41 GMT [ISC.0038.0002V3] <-- SOAPAction: “”
2010-10-25 07:15:41 GMT [ISC.0038.0002V3] <-- Content-Type: text/xml; charset=utf-8
2010-10-25 07:15:41 GMT [ISC.0038.0002V3] <-- Authorization: Basic cGNzYnBtOnNhdnZpb245

I have searched in advantage site and followed one resolution posted.

Resolution: To set the exec ACL to anonymous and restart the IS.

But no luck :frowning:

Another resolution that I observed was to apply the fix IS_6-5_SP2_WebSvcsXML_Fix10. But already IS_6-5_SP2_WebSvcsXML_Fix4 is existing in the environment. Will the new fix be helpful in resolving the issue?

Could someone guide me in proceeding further to resolve the issue.

Thanks,
Yadhunandhan C.

hi, is your issue resolved?
we were getting same kind of error in of our servers and i remember applying the IS_6-5_SP2_WebSvcsXML_Fix16 and few other dependent fixes like IS_6-5_SP2_SrvPrtcl_Fix12 and IS_6-5_SP2_Core_Fix13.
try with any of these fixes, i’ll try to get the exact details of the fix we applied.

-regards
DC

Hi Deepan,
Thanks for your reply. We have applied the latest WebSvcsXML fix in the environment and waiting for the server to move to the upgraded (7.1.2) environment. Will keep you posted once this is done and let you know this issue is resolved. Thank you once again for your reply.

Cheers :slight_smile:

Thanks and Regards,
Yadhunandhan C