Facing Problem in Smtp service in password and user name

1

2023-10-17 10:34:26 EDT [ISP.0090.0004C] (tid=271) pub.client:smtp – javax.mail.AuthenticationFailedException: 535-5.7.8 Username and Password not accepted.

can anyone help me with this Please? Why i’m facing this problem i’m giving the right password and user name but still this error is coming. In my other services i;m giving the same password and username but they are working properly

2

Hi Alfia,

you might need to check this with the Admin of the SMTP-Server.
Please cross check if the credentials are correct or not, esp. for leading and trailing blanks (most times introduced by copy&paste issues).

Regards,
Holger