Error while posting idoc to SAP

,
1

Hi Folks,

I am facing a strange issue while posting idoc to SAP.
Error : com.wm.app.b2b.server.ServiceException: [SAP.115.9561] Notification error: com.wm.pkg.art.error.DetailedServiceException - [ART.117.4002] Adapter Runtime (Adapter Service): Unable to invoke adapter service pub.sap.transport.ALE:OutboundProcess.
[SAP.103.9117] WmSAP Adapter: Error during client call in service “com.sap.conn.idoc.IDocRuntimeException - Unable to get metadata for ZEMPLCOMMUNICATION_CHANGE01: SEGMENT_UNKNOWN”: “{1}”

When ran service in debug mode, this is what i captured in server.log
JCoClient.execute (IDOCTYPE_READ_COMPLETE) threw an ABAP exception: com.sap.conn.jco.AbapException: (126) SEGMENT_UNKNOWN: SEGMENT_UNKNOWN Message 257 of class EA type E, Par[1]: Z1ZEMPLCOMMUNICATION_CHANGE, Par[2]: 700

Please find my analysis,

  1. I am able to post idoc in SAP DEV system but not on SAP QUALITY system
  2. When webMethods DEV is pointed to SAP QUALITY then i am able to post idoc
  3. When webMethods QUALITY is pointed to SAP DEV system then same Error
  4. I am able to do Lookup from SAP Adapter page and able to display IDOC structure
  5. I compared the SAP Adapter version , JCO version and they are same. (Please find attachments)

Can anyone please help me?

Did i forget anything else to check?

wM DEV SAP About page.jpg
wM DEV SAP About page.jpg863×370 91 KB

wM QA SAP About page.jpg
wM QA SAP About page.jpg867×371 89.7 KB

2

Hi,
Did you also compare the IS and developer fix?

3

Hi Vikas,

I compared the environment between wM DEV and wM QUALILTY and they are same.

We are using
JVM version : 1.6.0_27
IS Version : Version 7.1.3.0
Updates : IS_7.1.3_Core_Fix17
PRT_7-1-2_Fix4

Just to know : SAP DEV and SAP QUALITY are ECC 6 version

Let me know what additional information you need so that you can quickly assist me !!

4

Didi you check developer or designer fix (whatever you are using for posting the data to SAP)?

5

Hi Vikas,

We are not using designer and by the way how come Developer fix is related to the issue i dont understand.

we are using 7.1.3 version across all Environments.

6

Hi Sudheer,
Your confusion is right. But in past I’ve seen some issues which were weird and got solved after applying patch to developer. Can not recall those issues but when i come across such issues then I check once if any developer fix is there.
Anyways you can log a call to SAG support. I do not get any idea other than this for your issue.

7

I would say please check the Empower KC and search on the IS error codes you are getting
and review the results.

for example:

SAP.115.9561

SAP.103.9117

ART.117.4002

There are some search hits for the above.

HTH,
RMG