Error when opening the process on business console


When we open up a process on business console by clicking on [what’s happening now?] on IE 11, the Task Instances information does not show, however in Chrome and Edge, it shows. Also, we get the error attached when clicking on [what’s happening now?].

Kindly assist.


Hi Keneilwe,

We are able to reproduce the issue internally at SoftwareAG, we will address this in upcoming fix of Business Console.

If you need an early assistence or a test patch to try it out Please report a Support Incident with Software AG we will be able to provide you the same.

Thanks & Regards


Thanks Vinay