Error on the server regarding the EntireX connection unavailablity

[Mayank_Tripathi]

Hello All

We are often getting the following error on our IS v8.2 regarding the EntireX connections availability in our Prod/QA env:

• com.wm.lang.flow.FlowException:[ART.117.4002] Adapter Runtime (Adapter Service): Unable to invoke adapter service Login_EntireX_AdapterService. [ART.117.4012] Adapter Runtime (Adapter Service): Unable to run adapter service. Error occurred when connecting to resource CommonRepo.config.connection.codepage.qa.accc:getConnectionXX. [ART.118.5053] Adapter Runtime (Connection): Unable to get a connection to resource CommonRepo.config.connection.codepage.qa.accc:getConnectionXX. A connection was not available for request in pool CommonRepo.config.connection.codepage.qa.accc:getConnection_XX
  

The connection is in enabled state and hence that possibilty is ruled out that it may be down/unavailable.
The error is not frequent generally but some times occurs in bulk.

Due to the above error most of the times the requests are not processed and hence this has been a concern in Live/QA both.

Can this be linked anyway to the EntireX connection pool or the block timeout/expire timeout.

It will be helpful if some one can provide a brief insight about the above error.

Regards
Mayank

[gupta_r.17495]

What is the number in the minimum connection pool setting you have?

HTH,
RMG

[Mayank_Tripathi]

Hi Rmg

Thanks for the reply!

Currently we have following settings in the connections pool:

Min Pool Size=1
Max Pool Size=100
Block Timeout=5000
Expire Timeout=5000

In Live we would get around 13000 (avg over 5 days) request per day for the services which calls this same connection. (We were just tracking the number of hits on the service and we got this number just to check the load on day to day basis, not sure if this is helpful for this issue.)

Regards
Mayank