Here is the additional information you required.
What are the partners (client, server)
We make the call from the client to the server.
Server is a Natural RPC server on the Mainframe
What platform and version are each of the pieces
Entire X version 7.3.2 (Entire X Broker on the Mainframe)
Natural version 4.2.3 (Natural RPC server on the Mainframe)
Adabas SAF Security 8.1 2 2008-08-26
Adabas Fastpath 7.4 2 2005-06-11
Adabas Online System 8.1 2 2009-02-17
Adabas Transaction Manager 7.4 2 2005-06-11
Adabas Vista 7.4 2 2005-06-11
System Coordinator for Adabas Options 7.4 2 2005-06-11
Natural Construct 5.3 1 2010-08-06
Entire System Server 3.4 2 2009-03-08
Natural ISPF 2.6 3 2007-11-12
Natural Business Services 5.3 1 2010-08-06
Natural Com-plete Interface 4.2 3 2006-10-13
Natural Optimizer Compiler 4.2 3 2006-02-20
Natural Security 4.2 3 2007-12-18
Natural Connection 4.2 3 2006-02-20
Are you using RPC or ACI?
Just some more info on our environment.
We have vb.net front ends for the user, these front ends make call to Vb6 packers which then make the call to the entireX broker. On Natural we have driver subprograms to handle the request coming from the entireX broker and send the required information back.
There is currently 1 service running in the environment with the problem with a 10 min time out setting. The reason for this 1 service is it is not not a busy environment. We have started additional services but the problem still ocured.
Please let me know if you require more information.