CentraSite 2.2 Database Crash

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1

I have installed CentraSite 2.2 Community (with patches 2.2.0.12 and 2.2.0.13) on win XP.

I am accessing the UDDI server using it’s SOAP APIs (inquiry, publish & security).

Sometimes the database just crashes (the inosrv.exe process is not there anymore) - I am not sure why this is happening.

In the CentraSite folder there is a log file AABinosrv.09-32-11.txt -

[1] Thread (69) - PID 4184 - Wed Aug 22 12:11:25 2007

[1] Exception c0000005 at pc = 0x04F10DAA
[1] Access violation reading at address 0x00000000

[1] Registers

[1] Eax 0x4d2bb760 Ebx 0x00000000 Ecx 0x00000000 Edx 0x00000c08
[1] Esi 0x4d2bb760 Edi 0x1aae8f84
[1] Eip 0x04f10daa Esp 0x06ecd39c Ebp 0x06ece950 EFlags 0x00010206
[1] SegCs 0x0000001b SegSs 0x00000023 SegDs 0x00000023 SegEs 0x00000023
[1] SegFs 0x0000003b SegGs 0x00000000
[1] Dr0 0x00000000 Dr1 0x00000000 Dr2 0x00000000 Dr3 0x00000000
[1] Dr6 0x00000000 Dr7 0x00000000

22-AUG-2007 12:11:25 INODSF1319: Unexpected signal 11 received
22-AUG-2007 12:11:25 INODSA1001: Start writing crash dump of database, writing to file C:\Documents and Settings\All Users\Application Data\CentraSite\CentraSite\CentraSite.AAB.12-11-25.1M0
22-AUG-2007 12:11:28 INODSI1635: Crash dump of database finished
Start writing SAGSMP dump, writing to file C:\Documents and Settings\All Users\Application Data\CentraSite\CentraSite/SAGSMP.AAB.12-11-25.0M0
Dump of SAGSMP finished
22-AUG-2007 12:11:28 INOXHA8259: Start writing XML dump of database, writing to file C:\Documents and Settings\All Users\Application Data\CentraSite\CentraSite\CentraSite.AAB.12-11-25.xml
22-AUG-2007 12:11:29 INOXHI8260: XML crash dump of database finished
22-AUG-2007 12:11:32 INODSF1436: Terminated with errors
Starting “C:\WINDOWS\system32\DRWTSN32.EXE -p 4184 -e 1692”
Waiting for debugger to complete initialisation…

2

Please raise this issue with your local Software AG customer support providing them with the following files from the C:\Documents and Settings\All Users\Application Data\CentraSite\CentraSite directory:

CentraSite.AAB.12-11-25.xml
SAGSMP.AAB.12-11-25.0M0
CentraSite.AAB.12-11-25.1M0
AABinosrv.09-32-11.txt

and if possible the crash dump created by Dr Watson (user.dmp).

3

Steps to reproduce (use SOAP APIs to perform all actions - i.e. No CentraSite UI):

  1. Create a new business entity. (get_authToken, save_business, discard_authToken)

  2. Publish 12 business services to the business entity. (get_authToken, save_tModel - for binding and portType, save_service, discard_authToken)

  3. Retrieve first 5 services (find_service with maxRows = 5 and listHead = 1) and for each of the 5 service uddiKeys call get_operationalInfo

  4. Retreive next 5 services (find_service with maxRows = 5 and listHead = 6) and for each of the 5 service uddiKeys call get_operationalInfo

  5. Retreive next 5 services (find_service with maxRows = 5 and listHead = 11) - note this will return only 2 services - and for each of the 2 service uddiKeys call get_operationalInfo
    One of the 12 get_operationalInfo calls (most likely the last) will result in a response like. :



    Client
    Client Error




    Tried to get a OperationalInfo with all keys , but key did not match with any existing entityEntities.





  6. After seeing the above error if you try and call the find_service / any other API again - it will crash the database i.e. inosrv.exe process gets killed.



    Client
    Client Error




    Database access failure (0102, TAJCME0102, Could not extract error information. Probably no correct XML error response., SAXException: Premature end of file.)





  7. Now all subsequent requests will fail (the exact error message varies with each request)



    Client
    Client Error




    INMJRE0001: Database access error: INOQJE0042: Access Failure Exception - com.softwareag.tamino.db.API.common.TAccessFailureException( message: Database access failure (8201, INOXHE8201, Can’t connect to server CentraSite, XTS error -1061 (XTS1061E: TCP/IP Connection refused).), tag: JavaTaminoAPI_4_4_1_15, java: 1.4.2_09, os: Windows XP 5.1 ):





4

You should provide this information along with the logs and crash dumps to your local Customer support where they can analyse this problem and advise you accordingly.

5

Hi Apurv,

I’m facing the same problem with CentraSite 3.1.7 on AIX. Were you able to fix this issue. If so please share the solution. I got several ‘Database access failure: memory allocation failed’ errors before CentraSite crashed. Have you got such errors?

Thanks,
Gijish