What product/components do you use and which version/fix level are you on?
latest
Is your question related to the free trial, or to a production (customer) instance?
No
What are you trying to achieve? Please describe it in detail.
I am looking to mask URL on master tenant and all sub tenant
for that i need to raise ticket on https://getsupport.softwareag.com/.
I am trying to log in with my master tenant super user credentials
TenantName:https://factorypuls.emea.cumulocity.com/
not being authorized to log in here
Do you get any error messages? Please provide a full error message screenshot and log file.
Not getting any email on resetting password