Bootstrapping issue to start IS10.11

I am unable to start the Integration server 10.11
Facing bootstrapping issue.
Can please help me out to resolve the issue.

2022-09-27 17:26:37 IST [ISS.0025.0001I] (tid=89) Integration Server 10.11.0.0 Build 724
2022-09-27 17:26:37 IST [ISS.0025.0006I] (tid=89) License Manager started
2022-09-27 17:26:37 IST [ISS.0001.0008W] (tid=89) Microservices Functionality disabled due to license restrictions.
2022-09-27 17:26:37 IST [ISS.0025.0049I] (tid=89) The JCE Unlimited Strength Jurisdiction Policy File was found
2022-09-27 17:26:37 IST [ISS.0025.0041I] (tid=89) FIPS mode not initialized
2022-09-27 17:26:39 IST [ISS.0096.0005C] (tid=89) JDBCConnectionManager: initialization failed with exception [BAC.0002.0000] Wrapped Exception: com.wm.util.coder.InvalidDatatypeException: [ISC.0076.9002] incorrect IDataXMLCoder file format: no element ‘IDataXMLCoder’ found
2022-09-27 17:26:39 IST [ISS.0096.0001C] (tid=89) JDBCConnectionManager: initialization failed for All functional alias, check configuration.
2022-09-27 17:26:39 IST [ISS.0095.9999C] (tid=89) com.webmethods.sc.auditing.api.config.WmAuditConfigException: Unexpected exception caught attempting to read ‘AuditConfig.xml’
2022-09-27 17:26:39 IST [ISS.0095.9998C] (tid=89) AuditLogManager Exception: com.webmethods.sc.auditing.api.config.WmAuditConfigException: Unexpected exception caught attempting to read ‘AuditConfig.xml’
at com.webmethods.sc.auditing.config.WmAuditingConfigurator.readAuditingConfig(WmAuditingConfigurator.java:513)
at com.wm.app.b2b.server.audit.config.AuditConfigurator.init(AuditConfigurator.java:472)
at com.wm.app.b2b.server.AuditLogManager.init(AuditLogManager.java:572)
at com.wm.app.b2b.server.Server.initAuditLogManager(Server.java:1243)
at com.wm.app.b2b.server.Server.run(Server.java:594)
Caused by: com.webmethods.sc.xml.XmlHelperException: SAXException encountered during attempt to parse stream
at com.webmethods.sc.xml.DocHelper.parseStream(DocHelper.java:239)
at com.webmethods.sc.xml.DocHelper.parseBytes(DocHelper.java:231)
at com.webmethods.sc.xml.DocHelper.parseDocument(DocHelper.java:179)
at com.webmethods.sc.auditing.config.WmAuditingConfigurator.readAuditingConfig(WmAuditingConfigurator.java:509)
… 4 more
Caused by: org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Content is not allowed in prolog.
at org.apache.xerces.parsers.DOMParser.parse(Unknown Source)
at org.apache.xerces.jaxp.DocumentBuilderImpl.parse(Unknown Source)
at java.xml/javax.xml.parsers.DocumentBuilder.parse(DocumentBuilder.java:122)
at com.webmethods.sc.xml.DocHelper.parseStream(DocHelper.java:236)
… 7 more

Hi Pramod,

please check your AuditConfig.xml as this has additional characters before the “<?xml ...?>” tag in the first line of the file.
This file can be found under instances/default/config folder.

Regards,
Holger

Can you please have a look @ AuditConfig.xml located under IntegrationServer/instances//config/auditing? If it is of size 0, can you please delete the file and start IS and see if that helps?

Regards,
Kalpesh

1 Like

Hi Holger,

attaching the File which you have mentioned.
Help me out to fix the issues as early as possible.
AuditConfig.xml (7.3 KB)

Hi Kalpesh,

I have attached the file, it size is not zero.
Could please help me out.

Regards,
Pramod

Hi Pramod,
The attached AuditConfig.xml clearly looks to be corrupted, filled with NULL characters. As Kalpesh has mentioned earlier, please delete the file and try again.

-NP

1 Like

This issue is resolved.

Thank You Team.