Bootstrapping issue to start IS10.11

,
1

I am unable to start the Integration server 10.11
Facing bootstrapping issue.
Can please help me out to resolve the issue.

2

2022-09-27 17:26:37 IST [ISS.0025.0001I] (tid=89) Integration Server 10.11.0.0 Build 724
2022-09-27 17:26:37 IST [ISS.0025.0006I] (tid=89) License Manager started
2022-09-27 17:26:37 IST [ISS.0001.0008W] (tid=89) Microservices Functionality disabled due to license restrictions.
2022-09-27 17:26:37 IST [ISS.0025.0049I] (tid=89) The JCE Unlimited Strength Jurisdiction Policy File was found
2022-09-27 17:26:37 IST [ISS.0025.0041I] (tid=89) FIPS mode not initialized
2022-09-27 17:26:39 IST [ISS.0096.0005C] (tid=89) JDBCConnectionManager: initialization failed with exception [BAC.0002.0000] Wrapped Exception: com.wm.util.coder.InvalidDatatypeException: [ISC.0076.9002] incorrect IDataXMLCoder file format: no element ‘IDataXMLCoder’ found
2022-09-27 17:26:39 IST [ISS.0096.0001C] (tid=89) JDBCConnectionManager: initialization failed for All functional alias, check configuration.
2022-09-27 17:26:39 IST [ISS.0095.9999C] (tid=89) com.webMethods.sc.auditing.API.config.WmAuditConfigException: Unexpected exception caught attempting to read ‘AuditConfig.xml’
2022-09-27 17:26:39 IST [ISS.0095.9998C] (tid=89) AuditLogManager Exception: com.webMethods.sc.auditing.API.config.WmAuditConfigException: Unexpected exception caught attempting to read ‘AuditConfig.xml’
at com.webMethods.sc.auditing.config.WmAuditingConfigurator.readAuditingConfig(WmAuditingConfigurator.java:513)
at com.wm.app.b2b.server.audit.config.AuditConfigurator.init(AuditConfigurator.java:472)
at com.wm.app.b2b.server.AuditLogManager.init(AuditLogManager.java:572)
at com.wm.app.b2b.server.Server.initAuditLogManager(Server.java:1243)
at com.wm.app.b2b.server.Server.run(Server.java:594)
Caused by: com.webMethods.sc.xml.XmlHelperException: SAXException encountered during attempt to parse stream
at com.webMethods.sc.xml.DocHelper.parseStream(DocHelper.java:239)
at com.webMethods.sc.xml.DocHelper.parseBytes(DocHelper.java:231)
at com.webMethods.sc.xml.DocHelper.parseDocument(DocHelper.java:179)
at com.webMethods.sc.auditing.config.WmAuditingConfigurator.readAuditingConfig(WmAuditingConfigurator.java:509)
… 4 more
Caused by: org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Content is not allowed in prolog.
at org.apache.xerces.parsers.DOMParser.parse(Unknown Source)
at org.apache.xerces.jaxp.DocumentBuilderImpl.parse(Unknown Source)
at java.xml/javax.xml.parsers.DocumentBuilder.parse(DocumentBuilder.java:122)
at com.webMethods.sc.xml.DocHelper.parseStream(DocHelper.java:236)
… 7 more

3

Hi Pramod,

please check your AuditConfig.xml as this has additional characters before the “<?xml ...?>” tag in the first line of the file.
This file can be found under instances/default/config folder.

Regards,
Holger

4

Can you please have a look @ AuditConfig.xml located under IntegrationServer/instances//config/auditing? If it is of size 0, can you please delete the file and start IS and see if that helps?

Regards,
Kalpesh

1 Like
5

Hi Holger,

attaching the File which you have mentioned.
Help me out to fix the issues as early as possible.
AuditConfig.xml (7.3 KB)

6

Hi Kalpesh,

I have attached the file, it size is not zero.
Could please help me out.

Regards,
Pramod

7

Hi Pramod,
The attached AuditConfig.xml clearly looks to be corrupted, filled with NULL characters. As Kalpesh has mentioned earlier, please delete the file and try again.

-NP

1 Like
8

This issue is resolved.

Thank You Team.

9

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