Blaze Advisor

I know it is not the right forum to put this post, but since I can’t find any better place to put it, this is where it went (let me know what is the best location).

I have installed Designer 8.2 and included Blaze Advisor. However, clicking the developer for Blaze Advisor, gives me the attached error. Has anyone had the same issue (before I start harrassing Software AG).
blaze error.JPG