Assigning Custom URL to provisioned subtenant

What product/components do you use and which version/fix level are you on?


Is your question related to the free trial, or to a production (customer) instance?


What are you trying to achieve? Please describe it in detail.

We want to assign custom URL without name of Cumulocity to our customer(subtenants)

is this possible to have this feature?

Do you get any error messages? Please provide a full error message screenshot and log file.


Have you installed all the latest fixes for the products and systems you are using?


See here…

is it possible to map all master and sub tenant to custom domain and sub domain ?

also i requested for the valid license as mentioned in link i received

Good day! At BSC, we use * and each product team has its own custom domain, such as,, etc. So, absolutely it is possible to have custom URLs for subtenancies. You’ll want a wildcard certificate assigned to your management tenant to cover the subtenancies. And Support will need to help you enter the proper DNS record for your tenancy.

The bigger question also comes up with your file repository. Are you using Azure, AWS, or the builtin repository? You may want to have that repository, if it’s not the builtin, have a custom domain as well.

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