[ART.117.4002] Adapter Runtime (Adapter Service): Unable to invoke adapter service

Hi, We are getting the below error when data is tried to be pushed from xml to table.

[ART.117.4002] Adapter Runtime (Adapter Service): Unable to invoke adapter service com…
[ADA.1.316] Cannot execute the SQL statement “INSERT INTO schema.table(Col1,Col2,Col3,Col4,Col5,Col6,Col7) VALUES (?, to_timestamp(?,‘YYYY-MM-DD’), ?, ?, ?, ?, ?)”. "
-3(0) -3(1) -3(2) -3(3) -3(4) -3(5) -3(6) -3(7) -3(8) -3(9) -3(10) -3(11) -3(12) -3(13) -3(14)
(08000/17410) No more data to read from socket
(08000/17410) No more data to read from socket"
No more data to read from socket

Please suggest what could be the reason.

Need below details:

wM version, JDBC version with fix levels

DB used?

Check you are able to ping or telnet your database (this is to check you do not have any network connectivity issues)

What is your minimum connection pool setting in JDBC connection?

Sweta – Try setting the minimum connection pool size to 0 for the pool that this query is executing against - sounds to me like a stale connection. Also see does it affect performance.


Hi Sweta,

additionally provide the signature of the adapter service.

There might be an issue with the number of parameters passed to the adapter service.
It is expecting 7 parameters (indicated by ‘?’) and there are 15 entries in the row with the ‘-3()’-list.

This ‘-3()’-list looks a little bit weird to anyway.


Thanks All for all the replies. This issue happened only once and got resolved without any changes made. next day onwards data was inserted to the table without error.I will try to get the required details from WebMethods team asked here.

Glad to hear issue got resolved. Thanks for updating the forum.


The issue is resolved. But we have no clue about the root cause. Web Methods is upstream system for us. So i wanted to know if this issue can be assumed as network issue or issue with Web methods or issue with SQL Developer.

Hi Sweta,

As you said this issue happened only once and got resolved without any changes made. So it seems only network issue because there could be possible that break a connection for a while for some reason. However the server logs provide the more and precise insights.

Please update forum if any other issue identify.


Sweta – As it happend only once, we can see it might be due to n/w glitch. Can you check with N/w team any issues occurred during that window, also kindly update us if you come across this again.


Hi everyone, I’m getting the below error

[ART.117.4002] Adapter Runtime (Adapter Service): Unable to invoke adapter service workmgmt_oktauserprofile.updateWMSUserProfile.adapters:updateWMSUserProfile.
[ADA.1.316] Cannot execute the SQL statement “call NUWMSWEB.OKTA_WMS.USP_UPDATE_USER( ?, ?, ?, ?, ?)”. "
(17004) Invalid column type"
Invalid column type

What could be this issue friends?

Hi Karthika,

please provide more details:

wM Version, JDBC Adapter Version (both with FixLevels)

Was this working in the past?

Were the any changes to the server and it has been overseen that an update of database tables is needed?


Just another question:

which service template was used for the service?

Can you share a screenshot of the Input/Output-Tab of your service

Hi all,

I also have a problem on this one having the error below:

[ART.117.4002] Adapter Runtime (Adapter Service): Unable to invoke adapter service test.util.jdbc:insertService.\n[ADA.1.316] Cannot execute the SQL statement “INSERT INTO [dbo].[Table1] ([Field1],[Field2],[Field3],[Field4],[Field5],[Field6],[Field7]) VALUES(?,?,?,?,?,?,?)”. “\n(0) The connection is closed.”\nThe connection is closed.

The strange thing is, it only happens when inserting a record for the first time. Once the error occurred, when you try inserting again, the insert succeed.

After awhile when the Integration Server is on idle for 10mins or so, the Error throws again saying " The connection is closed".

I’m currently accessing to AZURE Database with these jdbc adapter connection settings

Connection Type:webMethods Adapter for JDBC Connection
Package Name:testPackage
Connection Properties
DataSource Class:com.microsoft.sqlserver.jdbc.SQLServerDataSource
Other Properties
Connection Management Properties
Enable Connection Pooling:TRUE
Minimum Pool Size:1
Maximum Pool Size:10
Pool Increment Size:1
Block Timeout (msec):1000
Expire Timeout (msec):1000
Startup Retry Count:0
Startup Backoff Timeout (sec):10

What am I missing here :frowning:

Hoping for your replies


Hi Jay,

Connection properties looks fine. As per your description , it seems failure is happening at the time of getting connection from the connection manager or establishing initial connection. You can try with increasing Retry-count and backOff-Timeout.

Are you trying to connect wM server in local system to connect to Azure?

Baharul Islam

Hi Baharul,

Thanks for the reply.

I’m not sure what do you mean by wM server.

But the set up is,
I’m trying to connect to the Azure Database using the SQL Adapter Custom SQL in my Integration Server locally (but the error is also experienced in production).

I’ll try the Retry-Count and backOff-Timeout that you suggested and reply back here for the results.



can you try with MinPoolSize=0?
This will avoid stale connections in the pool.
When hitting a stale connection from you might get the error message mentioned above.
When this happens the stale connection gets discarded and new one will be created.

With MinPoolSize=0 stale connections do not remain in the pool, but get discarded when they time out.


Hi Holger,

Thanks for the reply. I will try setting the Minimum Pool Size to zero and monitor it.

I will post the results here.


Hi All,

The issue is not occurring on my end. I think the minimum pool size set to 0 fixed it.
Thanks everyone for the reply.


Hi Everyone,

I have a follow up question. Does JDBC Connectors automatically disables/closes the connection to the database it calling to? Currently, We have set up a scheduler that calls a database table to get data every 60s. We are curious if the connections created by the JDBC automatically closes.

Are there any flow service that we can invoke to close the connections?

Hoping for your replies

Thanks everyone