Access denied on Microservice upload

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1

Product/components used and version/fix level are you on: C8Y Microservice

Detailed explanation of the problem: When we try to deploy any microservice in our tenant, after 98% upload it is showing access denied error. This microservice is built for converting 3rd party JSON message to platform supported format. Please help

Error messages / full error message screenshot / log file

Is your question related to the free trial, or to a production (customer) instance? Production (partner) instance

Have you installed all the latest fixes for the products and systems you are using? Yes

2

I think this cannot be answered in the community. Please create a support incident naming your tenant, instance etc.

3

Thanks,
Yet to receive response from support.
Just asking, what could be possible reason?

4

Can be anything:

  • microservice archive is not well defined, maybe issues with archive, image.tar or manifest, could not be extracted correctly.
    → What exactly are you uploading? Using microservice SDK? How does you archive look like?
  • Missing permissions in the tenant
    → Do you have admin permissions with application management admin?
  • any issue with kubernetes on your instance/tenant
    → When edge or private instance there could be issues with kubernetes
  • …

Without any details this won’t lead to any solution.

5

Thanks.
To be precise,

  • microservice archive is not well defined, maybe issues with archive, image.tar or manifest, could not be extracted correctly.
    → What exactly are you uploading? Using microservice SDK? How does you archive look like?
    Created docker image(as defined in pom.xml), and uploading zip file.
  • Missing permissions in the tenant
    → Do you have admin permissions with application management admin?
    Have admin role assigned and admin role has all permission on the web portal.
  • any issue with kubernetes on your instance/tenant
    → When edge or private instance there could be issues with kubernetes
    Note sure

The permission mentioned here is part of installation or assigning from the web portal? If from web portal, please let us know the path to set/ check the same.

Thanks.

6

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