A "netscape.ldap.LDAPException" occurred with the Message "Failed to send request"

Hello all,

I have connected my MWS to an external LDAP.

I can see the groups and I can see the users.

However, when I try to list the users within a group from MWS, I get an error message:

A “netscape.ldap.LDAPException” occurred with the Message “Failed to send request”

I have attached a screenshot with the error.

Does anyone have a solution for this issue?