wm.businessrules.admin:startup failed

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1

java.lang.ClassNotFoundException: com.softwareag.eda.webm.rules.auditing._2_0.BaseEventType
at com.wm.app.b2b.server.ServerClassLoader.findClass(ServerClassLoader.java:752)
at java.lang.ClassLoader.loadClass(ClassLoader.java:425)
at com.wm.app.b2b.server.ServerClassLoader.loadClass(ServerClassLoader.java:1088)
at com.wm.app.b2b.server.ServerClassLoader.loadClass(ServerClassLoader.java:1027)
at com.softwareag.rules.businessrulespackage.StartupManager.checkAuditConfiguration(StartupManager.java:129)
at com.softwareag.rules.businessrulespackage.StartupManager.startup(StartupManager.java:105)
at wm.businessrules.admin.startup(admin.java:222)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.wm.app.b2b.server.JavaService.baseInvoke(JavaService.java:443)
at com.wm.app.b2b.server.invoke.InvokeManager.process(InvokeManager.java:641)
at com.wm.app.b2b.server.util.tspace.ReservationProcessor.process(ReservationProcessor.java:39)
at com.wm.app.b2b.server.invoke.StatisticsProcessor.process(StatisticsProcessor.java:49)
at com.wm.app.b2b.server.invoke.ServiceCompletionImpl.process(ServiceCompletionImpl.java:243)
at com.wm.app.b2b.server.invoke.ValidateProcessor.process(ValidateProcessor.java:49)
at com.wm.app.b2b.server.invoke.PipelineProcessor.process(PipelineProcessor.java:171)
at com.wm.app.b2b.server.ACLManager.process(ACLManager.java:302)
at com.wm.app.b2b.server.invoke.DispatchProcessor.process(DispatchProcessor.java:34)
at com.wm.app.b2b.server.AuditLogManager.process(AuditLogManager.java:369)
at com.wm.app.b2b.server.invoke.InvokeManager.invoke(InvokeManager.java:545)
at com.wm.app.b2b.server.invoke.InvokeManager.invoke(InvokeManager.java:384)
at com.wm.app.b2b.server.ServiceManager.invoke(Service…

2

Please try give us more info on about your IS server env back ground and is this a new install or first time startup using this component?

Also did you check the Empower KC regarding this specific error to see any resolution was put out there?

HTH,
RMG

3

Hello RMG,

Thanks for the reply.

The IS was build 8 months back, even the business rules package was there since this IS was build.

Below is the fix level for this env.

Installed? Fix Name

  1. [I] All fixes

  2. [I]   Adapter Runtime

  3. [I]     Adapter Runtime 9.7 Fix 1

  4. [I]   Broker

  5. [I]     Broker Core 9.6.0 Fix5 (LNXAMD64)

  6. [I]     Broker Java API 9.6.0 Fix2

  7. [I]   Common Library

  8. [I]     SCG_9.7_Entrust_Fix1

  9. [I]   Database Configuration
  10. [I] DC_9.7_DBS_Fix2
  11. [I] Integration Server
  12. [I] DEP_9.7_Fix5
  13. [I] Rules Engine 9.7 SP0 Fix 5
  14. [I] IS_9.7_Core_Fix3
  15. [I] Monitor UI
  16. [I] Monitor MWS 9.7 Fix 5
  17. [I] My webMethods Server
  18. [I] Broker Portal 9.6.0 Fix1
  19. [I] Rules Management Console 9.7 Fix 5
  20. [I] IS_9.7_Portal_Fix2
  21. [I] OSGI
  22. [I] wMFix.OSGI.Migration 9.7.0.0002-0279 for Platform
  23. [I] Fix 9.7.0.0011-0583 for Platform
  24. [I] Optimize
  25. [I] OPT_9.7.0_Fix11
  26. [I] Shared Bundles
  27. [I] Shared Bundles 9.7.0 Springframework FIX 1
  28. [I] Shared Bundles 9.7.0 XMLTools FIX 1
  29. [I] OPT_9.7.0_Glue_Fix1
  30. [I] webMethods Monitor
  31. [I] Monitor 9.7 Fix 3
  32. [I] webMethods Process Engine
  33. [I] Process Engine 9.7 Fix 4