Which customer support system do you use?

system · August 23, 2019, 1:04pm

Hi Team,

Thanks,
Vidyesh

system · August 23, 2019, 1:06pm

Hi Vidyesh,

We use Intercom (https://www.intercom.com/) to provide in-product online chat support.

Regards,
Pramod

Mahesh_K_Sreenivas · August 28, 2019, 7:15am

Hi Team,

Do we have an option to contact webMethods.io support (raise cases) from within the platform or we should raise SR via Empower?

Lionel_Lee · August 28, 2019, 8:06am

Hello Mahesh,

You would have to contact webMethods.io support via eServices in Empower (https://empower.softwareag.com).

Best regards,
Lionel