Which customer support system do you use?

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1

Hi Team,

Which customer support system do you use?

Thanks,
Vidyesh

2

Hi Vidyesh,

We use Intercom (https://www.intercom.com/) to provide in-product online chat support.

Regards,
Pramod

3

Hi Team,

Do we have an option to contact webMethods.io support (raise cases) from within the platform or we should raise SR via Empower?

4

Hello Mahesh,

You would have to contact webMethods.io support via eServices in Empower (https://empower.softwareag.com).

Best regards,
Lionel