My company recently installed a new WebMethods setup, in which we feed a large number of EDI 835 files to be processed/validated and then deliver them to our A/R system. We are experiencing problems with what I can only describe as ‘file handling’. Two symptoms:
- We drop several different files at the wM pickup location which have different content and checksums, but the processed files all have the same content/checksums. This does not occur all the time, just sometimes, usually when we have many hundreds of files being processed. When it happens it usually results in two duplicate files, but on occasion as many as 5 duplicates come out of the system.
- We have files that get logged as being processed, but later are somehow lost, and we only get an error message that reads something like: [ISS.0086.9256]File[/usr/local/wmedi/edi835/prod/processing/SPLTY_0803200309.cntl]doesnotexist
Again, this seems to happen only when volume is high, not when just a few files are being processed.
These both seem to be the product of some file handling issue. Is this common? Does wM use a queue position to identify files and can that somehow get ‘mixed up’ when many fiels are being processed?