unable to start 9.12 IS_custom_wrapper exception

[Ganeshkumar_Bommidala]

Hi

while starting 9.12 IS i am getting below exception

Starting daemon using Tanuki Wrapper…
Starting Software AG Integration Server 9.12 (default)…
wrapper | Base configuration file is wmpath/…/profiles/IS_default/configuration/wrapper.conf
wrapper | Found #include file in wmpath/…/…/profiles/IS_default/configuration/wrapper.conf: %OSGI_INSTALL_AREA%/configuration/wrapper-license.conf
wrapper | After environment variable replacements: wmpath/…/profiles/IS_default/configuration/wrapper-license.conf
wrapper | Reading included configuration file, wmpath/…/profiles/IS_default/configuration/wrapper-license.conf
wrapper | Found #include file in wmpath/…/profiles/IS_default/configuration/wrapper.conf: %OSGI_INSTALL_AREA%/configuration/custom_wrapper.conf
wrapper | After environment variable replacements: wmpath/…/profiles/IS_default/configuration/custom_wrapper.conf
wrapper | Reading included configuration file, /wmpath/…/profiles/IS_default/configuration/custom_wrapper.conf
Waiting for Software AG Integration Server 9.12 (default)…
WARNING: Software AG Integration Server 9.12 (default) may have failed to start.

when i checked the wrapper.log file, below is the error

→ Wrapper Started as Daemon
STATUS | wrapper | 2019/05/28 08:31:41 | Java Service Wrapper Standard Edition 64-bit 3.5.29
STATUS | wrapper | 2019/05/28 08:31:41 | Copyright (C) 1999-2016 Tanuki Software, Ltd. All Rights Reserved.
STATUS | wrapper | 2019/05/28 08:31:41 | http://wrapper.tanukisoftware.com
STATUS | wrapper | 2019/05/28 08:31:41 | Licensed to Software AG USA, Inc. for Software AG Integration Server
STATUS | wrapper | 2019/05/28 08:31:41 |
STATUS | wrapper | 2019/05/28 08:31:41 | Launching a JVM…
INFO | jvm 1 | 2019/05/28 08:31:42 | WrapperManager: Initializing…
INFO | jvm 1 | 2019/05/28 08:31:42 | Debug options:
INFO | jvm 1 | 2019/05/28 08:31:42 | file:wmpath/…/profiles/IS_default/bin/.options not found
INFO | jvm 1 | 2019/05/28 08:31:42 | !SESSION 2019-05-28 08:31:42.298 -----------------------------------------------
INFO | jvm 1 | 2019/05/28 08:31:42 | eclipse.buildId=unknown
INFO | jvm 1 | 2019/05/28 08:31:42 | java.version=1.8.0_101
INFO | jvm 1 | 2019/05/28 08:31:42 | java.vendor=Oracle Corporation
INFO | jvm 1 | 2019/05/28 08:31:42 | BootLoader constants: OS=linux, ARCH=x86_64, WS=gtk, NL=en_GB
INFO | jvm 1 | 2019/05/28 08:31:42 |
INFO | jvm 1 | 2019/05/28 08:31:42 | !ENTRY com.softwareag.platform.hook.locations 1 0 2019-05-28 08:31:42.437
INFO | jvm 1 | 2019/05/28 08:31:42 | !MESSAGE Registering the location resolver hooks.
INFO | jvm 1 | 2019/05/28 08:31:42 |
INFO | jvm 1 | 2019/05/28 08:31:42 | !ENTRY com.softwareag.platform.hook.mirrors 1 0 2019-05-28 08:31:42.440
INFO | jvm 1 | 2019/05/28 08:31:42 | !MESSAGE Registering the mirror bundle management hooks.
INFO | jvm 1 | 2019/05/28 08:31:42 |
INFO | jvm 1 | 2019/05/28 08:31:42 | !ENTRY com.softwareag.platform.hook.shutdown 32 0 2019-05-28 08:31:42.444
INFO | jvm 1 | 2019/05/28 08:31:42 | !MESSAGE Registering the shutdown hook.
INFO | jvm 1 | 2019/05/28 08:31:42 | java.lang.IllegalArgumentException: Buffer size <= 0[u][b]
INFO | jvm 1 | 2019/05/28 08:31:42 | at java.io.BufferedInputStream.(BufferedInputStream.java:201)
INFO | jvm 1 | 2019/05/28 08:31:42 | at org.eclipse.osgi.framework.internal.reliablefile.ReliableFile.getInputStream(ReliableFile.java:272)
INFO | jvm 1 | 2019/05/28 08:31:42 | at org.eclipse.osgi.framework.internal.reliablefile.ReliableFileInputStream.(ReliableFileInputStream.java:92)
INFO | jvm 1 | 2019/05/28 08:31:42 | at org.eclipse.osgi.framework.internal.reliablefile.ReliableFileInputStream.(ReliableFileInputStream.java:66)
INFO | jvm 1 | 2019/05/28 08:31:42 | at org.eclipse.osgi.storagemanager.StorageManager.updateTable(StorageManager.java:487)
INFO | jvm 1 | 2019/05/28 08:31:42 | at org.eclipse.osgi.storagemanager.StorageManager.open(StorageManager.java:708)
INFO | jvm 1 | 2019/05/28 08:31:42 | at org.eclipse.osgi.storage.Storage.getChildStorageManager(Storage.java:1750)
INFO | jvm 1 | 2019/05/28 08:31:42 | at org.eclipse.osgi.storage.Storage.getInfoInputStream(Storage.java:1767)
INFO | jvm 1 | 2019/05/28 08:31:42 | at org.eclipse.osgi.storage.Storage.(Storage.java:127)
INFO | jvm 1 | 2019/05/28 08:31:42 | at org.eclipse.osgi.storage.Storage.createStorage(Storage.java:86)
INFO | jvm 1 | 2019/05/28 08:31:42 | at org.eclipse.osgi.internal.framework.EquinoxContainer.(EquinoxContainer.java:75)
INFO | jvm 1 | 2019/05/28 08:31:42 | at org.eclipse.osgi.launch.Equinox.(Equinox.java:31)
INFO | jvm 1 | 2019/05/28 08:31:42 | at org.eclipse.core.runtime.adaptor.EclipseStarter.startup(EclipseStarter.java:295)
INFO | jvm 1 | 2019/05/28 08:31:42 | at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:231)
INFO | jvm 1 | 2019/05/28 08:31:42 | at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
INFO | jvm 1 | 2019/05/28 08:31:42 | at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
INFO | jvm 1 | 2019/05/28 08:31:42 | at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
INFO | jvm 1 | 2019/05/28 08:31:42 | at java.lang.reflect.Method.invoke(Method.java:498)
INFO | jvm 1 | 2019/05/28 08:31:42 | at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:669)
INFO | jvm 1 | 2019/05/28 08:31:42 | at org.eclipse.equinox.launcher.Main.basicRun(Main.java:608)
INFO | jvm 1 | 2019/05/28 08:31:42 | at org.eclipse.equinox.launcher.Main.run(Main.java:1515)
INFO | jvm 1 | 2019/05/28 08:31:42 | at org.eclipse.equinox.launcher.Main.main(Main.java:1488)
INFO | jvm 1 | 2019/05/28 08:31:42 | at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
INFO | jvm 1 | 2019/05/28 08:31:42 | at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
INFO | jvm 1 | 2019/05/28 08:31:42 | at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
INFO | jvm 1 | 2019/05/28 08:31:42 | at java.lang.reflect.Method.invoke(Method.java:498)
INFO | jvm 1 | 2019/05/28 08:31:42 | at org.tanukisoftware.wrapper.WrapperStartStopApp.run(WrapperStartStopApp.java:400)
INFO | jvm 1 | 2019/05/28 08:31:42 | at java.lang.Thread.run(Thread.java:745)
INFO | jvm 1 | 2019/05/28 08:31:42 | An error has occurred. See the log file
INFO | jvm 1 | 2019/05/28 08:31:42 | null.
INFO | jvm 1 | 2019/05/28 08:31:43 | WrapperStartStopApp Error: Encountered an error running stop main: java.lang.reflect.InvocationTargetException
INFO | jvm 1 | 2019/05/28 08:31:43 | WrapperStartStopApp Error: java.lang.reflect.InvocationTargetException
INFO | jvm 1 | 2019/05/28 08:31:43 | WrapperStartStopApp Error: at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
INFO | jvm 1 | 2019/05/28 08:31:43 | WrapperStartStopApp Error: at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
INFO | jvm 1 | 2019/05/28 08:31:43 | WrapperStartStopApp Error: at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
INFO | jvm 1 | 2019/05/28 08:31:43 | WrapperStartStopApp Error: at java.lang.reflect.Method.invoke(Method.java:498)
INFO | jvm 1 | 2019/05/28 08:31:43 | WrapperStartStopApp Error: at org.tanukisoftware.wrapper.WrapperStartStopApp.stop(WrapperStartStopApp.java:636)
INFO | jvm 1 | 2019/05/28 08:31:43 | WrapperStartStopApp Error: at org.tanukisoftware.wrapper.WrapperManager.privilegedStopInner(WrapperManager.java:4633)
INFO | jvm 1 | 2019/05/28 08:31:43 | WrapperStartStopApp Error: at org.tanukisoftware.wrapper.WrapperManager.access$2900(WrapperManager.java:126)
INFO | jvm 1 | 2019/05/28 08:31:43 | WrapperStartStopApp Error: at org.tanukisoftware.wrapper.WrapperManager$8.run(WrapperManager.java:3396)
INFO | jvm 1 | 2019/05/28 08:31:43 | WrapperStartStopApp Error: at java.security.AccessController.doPrivileged(Native Method)
INFO | jvm 1 | 2019/05/28 08:31:43 | WrapperStartStopApp Error: at org.tanukisoftware.wrapper.WrapperManager.stop(WrapperManager.java:3393)
INFO | jvm 1 | 2019/05/28 08:31:43 | WrapperStartStopApp Error: at org.tanukisoftware.wrapper.WrapperManager$2.run(WrapperManager.java:725)
INFO | jvm 1 | 2019/05/28 08:31:43 | WrapperStartStopApp Error: Caused by: java.lang.IllegalStateException: Platform is not running
INFO | jvm 1 | 2019/05/28 08:31:43 | WrapperStartStopApp Error: at com.softwareag.platform.bootstrap.Bootstrap.shutdown(Bootstrap.java:118)
INFO | jvm 1 | 2019/05/28 08:31:43 | WrapperStartStopApp Error: at com.softwareag.platform.bootstrap.Bootstrap.main(Bootstrap.java:74)
INFO | jvm 1 | 2019/05/28 08:31:43 | WrapperStartStopApp Error: … 11 more
STATUS | wrapper | 2019/05/28 08:31:44 | ← Wrapper Stopped

Can anyone check and suggest please.

Thanks,
Ganesh.

[Yogesh_Bhandari]

Hello Ganesh,

Looks like your OSGi profile got corrupted. Did you face any disk space issue ?Sometime disk full issue can lead to Profile corruption. You need to recreate your profile as below:

1. Take a backup of the IS profile under \profiles\IS_default.

2. Run below commands

<Install_Dir>\IntegrationServer\instances\is_instance.bat -Dinstance.name=<your_instance_name> delete-osgi-profile

<Install_Dir>\IntegrationServer\instances\is_instance.bat -Dinstance.name=<your_instance_name> create-osgi-profile

Thanks,
Yogesh

[Ganeshkumar_Bommidala]

Hi Yogesh,

yes, there was a disk space issue since then the servers were not coming up.

Thanks for the below information.

it is working now.

Thanks,
Ganesh.