TN Error Message

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1

Hello,

I found in the logs the following error message:

2016-02-12 09:06:51.819 CET [TNS.0000.2073I] Inserting doc 54bm9v00aba89c2d000000lf into data store.
2016-02-12 09:06:52.390 CET [TNS.0000.3012D] Inserting 1 errors for doc 54bm9v00aba89c2d000000lf.
2016-02-12 09:06:52.576 CET [TNS.0000.2010D] Inserting content for document 54bm9v00aba89c2d000000lf.

But everything works OK and as expected!

I cannot really find that 1 error for the document.

Can you give me some pointers where I should search?

Best regards,
Vlad Turian

2

Do you see any error type entries in activity log for that document?

3

Hi,

No error entries. Just info. see below.

Vlad Turian

message_type.png
message_type.png766×290 21.4 KB

4

If you have transactions successful during that window then you can ignore the error msg.

Thanks,

5

Hello,

OK, I will no further investigate this!

Vlad Turian

6

Hi Vlad, Everyone,

Its an old thread, but i have the exact issue in our Prod environment. We have a batch job scheduled which delivers the docs.
And also, the document is stuck with status ‘QUEUED’ and the task status as ‘DELIVERING’. Because of which the document is not getting picked by the next scheduled job run.

Can you please help with the root cause for this.

2019-01-20 08:20:16 CET [TNS.0000.2073I] Inserting doc 56mg6a00d1l239eh000egg1q into data store.
2019-01-20 08:20:16 CET [TNS.0000.3012D] Inserting 1 errors for doc 56mg6a00d1l239eh000egg1q.
2019-01-20 08:20:16 CET [TNS.0000.2010D] Inserting content for document 56mg6a00d1l239eh000egg1q.
2019-01-20 08:20:16 CET [TNS.0000.3003D] Document 56mg6a00d1l239eh000egg1q (from 56c251003nos59lm0000000l) persisted.
2019-01-20 08:20:16 CET [ISC.0049.0005D] Invoke : index=1 depth=1
2019-01-20 08:20:16 CET [ISS.0015.0005D] Invoking service wm.tn.doc:validate.
2019-01-20 08:20:16 CET [ISC.0049.0005D] Invoke : index=1 depth=1
2019-01-20 08:20:16 CET [ISS.0015.0005D] Invoking service wm.tn.doc:isRoutable.
2019-01-20 08:20:16 CET [TNS.0000.2105D] Changing status on document 56mg6a00d1l239eh000egg1q.
2019-01-20 08:20:16 CET [TNS.0000.2019D] System status for 56mg6a00d1l239eh000egg1q ==> NOT ROUTED.
2019-01-20 08:20:16 CET [ISC.0049.0002D] Branch null: child true not found, invoking default child $default
2019-01-20 08:20:16 CET [ISC.0049.0005D] Invoke : index=1 depth=1
2019-01-20 08:20:16 CET [ISS.0015.0005D] Invoking service wm.tn.doc:getSenderReceiver.
2019-01-20 08:20:16 CET [ISC.0049.0005D] Invoke : index=1 depth=1
2019-01-20 08:20:16 CET [ISS.0015.0005D] Invoking service wm.tn.route:route.
2019-01-20 08:20:16 CET [TNS.0005.4036D] Changing user status for 56mg6a00d1l239eh000egg1q to Added to DSDOrders Queue
2019-01-20 08:20:16 CET [TNS.0000.2105D] Changing status on document 56mg6a00d1l239eh000egg1q.
2019-01-20 08:20:16 CET [TNS.0000.2017D] User status for 56mg6a00d1l239eh000egg1q ==> Added to DSDOrders Queue.
2019-01-20 08:20:16 CET [TNS.0005.4110D] Sending bizdoc 56mg6a00d1l239eh000egg1q via Queue for delivery
2019-01-20 08:20:16 CET [TNS.0000.2105D] Changing status on document 56mg6a00d1l239eh000egg1q.
2019-01-20 08:20:16 CET [TNS.0000.2019D] System status for 56mg6a00d1l239eh000egg1q ==> QUEUED.
2019-01-20 08:20:16 CET [TNS.0005.4124D] Bizdoc 56mg6a00d1l239eh000egg1q queued for delivery
2019-01-20 08:20:16 CET [TNS.0005.1020D] Attempting to retrieve delivery service limits for 56e7rd004jtssp2g000000i4
2019-01-20 08:20:16 CET [TNS.0005.1058D] Got profile for 56e7rd004jtssp2g000000i4
2019-01-20 08:20:16 CET [TNS.0005.1045D] Limit values for 56e7rd004jtssp2g000000i4: retryLimit=0 ttw=0 retryFactor=1
2019-01-20 08:20:16 CET [TNS.0000.2072D] Retrieving doc 56mg6a00d1l239eh000egg1q from data store.
2019-01-20 08:20:16 CET [TNS.0005.4043D] Processing on document 56mg6a00d1l239eh000egg1q complete

Regards
Jyoti